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HL
Heritage Landscapes
Landscaping Account Manager
Career Insights for Residential Community Manager
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$74,156 / year median in California
+5% projected growth
Job Description
Landscaping Account Manager Heritage Landscapes - 3.1 Novato, CA Job Details Full-time $125,000 a year 1 day ago Benefits Profit sharing Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Paid sick time Qualifications Estimating software Customer communication Tree care Accounts receivable management Residential landscape construction Budget planning Conflict management Conflict resolution Relationship building Organizational skills Irrigation systems Financial management Irrigation Irrigation management Repair estimation Technical Proficiency Horticulture Property management Collections account management Full Job Description About Us & Job Overview For over 40 years, Heritage Landscapes has partnered with clients, landscape architects, and general contractors to create and care for high-end residential outdoor living spaces. Serving the Bay Area—including Marin, Sonoma, Napa, and San Francisco counties—we are dedicated to long-term client relationships, exceptional landscape craftsmanship, and environmental stewardship. We are seeking a versatile, high-performing Landscaping Account Manager to join our growing team. In this full account lifecycle role, you will serve as the primary point of contact for high-end residential landscape maintenance account portfolios. If you are a landscape professional who loves fine gardening & horticulture, thrives on proactive estate care & enhancements, and excels at high-touch client relations, this role is for you. Core Responsibilities New Account Sales Meet directly with prospective residential estate clients to discover property goals, assess site conditions, and establish initial client relations. Develop and estimate custom, comprehensive estate care programs tailored to the specific needs of the clients and the properties. Present formal maintenance contracts to clients, navigate revisions, and close new sales agreements. Relationship Building, Client Retention & Enhancement Sales Perform proactive, consistent and timely property walkthroughs with existing clients to review garden health, ensure meticulous quality standards, and secure long-term contract loyalty. Identify upgrade & enhancement opportunities on new & existing estates and build precise, itemized estimates for enhancement projects. Present proposals to clients, close sales contracts and manage enhancement projects. Client Communication, Account Management & Financial Oversight Serve as the primary point of contact for your account portfolio, keeping clients fully informed throughout the ongoing account lifecycle. Direct project & planting layouts, to ensure enhancement design specifications are executed flawlessly. Procure premium plants, custom hardscape materials, and specialized site equipment ahead of production timelines Coordinate seamlessly with Field Supervisors and Crew Leaders to translate client design expectations into actionable field maintenance schedules. Manage overall maintenance routing efficiency, track ongoing job costing data, and handle client change-orders proactively in real time.