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BGSF

Resident Manager

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What they do

A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.

$74,156 / year median in California

+5% projected growth

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Job Description

We are seeking an experienced Leasing & Property Operations Specialist to support multifamily communities throughout San Diego County's South Bay area. This role focuses on leasing, resident relations, property inspections, vendor coordination, and administrative compliance. Key Responsibilities Advertise vacancies through AppFolio, Zillow, Apartments.com, social media, and property signage. Respond to leads, conduct tours, process applications, prepare leases, and support occupancy goals. Coordinate move-ins, move-outs, renewals, and vacant-unit preparation. Maintain accurate resident records and document communications and work orders in AppFolio. Conduct daily property inspections and maintain clean, presentable common areas. Coordinate approved maintenance requests and third-party vendor services. Submit inspection reports, invoices, photos, and move-in/move-out documentation. Assist with legal notices, delinquency reporting, and eviction processes as directed. Follow Fair Housing laws, California landlord-tenant requirements, and company policies. Provide leasing, resident, maintenance, and property-condition updates to management. Assist at other South Bay properties as needed. Qualifications 2-3 years of multifamily leasing experience. Knowledge of Fair Housing and California landlord-tenant laws. Property management software experience; AppFolio preferred. Strong customer service, communication, and organizational skills. Ability to multitask and travel between assigned properties. California real estate license preferred but not required. This position requires regularly walking properties, climbing stairs, conducting inspections, and completing light cleaning or unit-preparation duties. Reasonable accommodations may be provided #
ONOPS Pay:
$53,000.00 - $56,000.00 per year
Benefits:
401(k) Paid time off
Experience:
AppFolio:
1 year (Required)
Property Manager:
3 years (Required)
California Landlord- Tenant Laws:
2 years (Required)
Work Location:
In person