Community Manager

Community Manager Confidential San Mateo, CA Job Details Full-time $80,000 - $116,000 a year 5 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Paid housing Vision insurance Qualifications Computer operation Accounts payable Interpersonal skills Fair Housing regulations Computer literacy Administrative experience Live-in employment Supervising experience Team management Organizational skills Productivity software Office management Local ordinances Full Job Description Manufactured Home Community Manager Needed (San Mateo Area)!

Location:

San Mateo, CA Employment Type:

Full-Time Compensation:

$80,000 per year plus free housing (valued at over $36,000)!

Start Date:

2-4 weeks

Title:

Community Manager Reports To:

Executive Team / Regional Manager A Community Manager oversees and directs the day-to-day property management functions for a manufactured home community. Responsibilities include administrative activities, marketing, leasing, and homes sales of new and pre-owned homes, property maintenance, resident relations, property budgeting, and reporting. The employee will perform office or non-manual work directly related to management policies or general business operations of the Company.

Essential Functions:

Operations:

• Track annual renewal of Permit to Operate, Fire Hydrant Testing, and all federal, state, and local permits, licenses, certifications, testing, and/or any other required documentation.
• Negotiate with third-party vendors for products and services.
• Perform daily property inspections and provide notices to residents as required.
• Ensure all spaces are adequately cleaned and maintained up to park standards, and if necessary, correct and follow up on any violations of park rules.
• Arrange for alterations to, or maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement and of leased premises as dictated by lessee's agreement.
• Maintain status of accessory structures, storage units, stairways, cabanas, fencing, and carport supports located on tenant spaces.
• Develop and maintain a bulletin board for the park office or local communal area, to post all licenses, federal, state, and local documents, utility charges, emergency information and other park related information and notices.
• Schedule item pickups for residents.
• Call vendors to order supplies for common areas and office.
• Monthly reports, consisting of sales report, marketing surveys, expense reports, delinquency reports, and reimbursement reports. Management may include additional reports at any time.
• Input rent checks in accounting system and process deposits.
• Ensure approval folders for prospective buyers have all required forms and documentation.

Sales and Marketing:

• Conduct market surveys and sale/rent comparable surveys.
• Maintain up to date "For Sale" list.
• Maintain up to date leads in company CRM software "Elements" or equivalent.
• Maintain relationships with brokers that bring new homes into the Park.
• Request closing packages and conduct closings of home sales and work in conjunction with in-house salesperson if applicable.
• Sign leases with new homeowners.
• Inform management of all new homes for sale in park and update on status.
• Develop and complete leases and upload into necessary software.
• Perform title searches. Client and Tenant Services
• Daily calls with residents and solve issues as needed when they arise.
• Ensure customers/residents receive a high level of service.
• Meet occasionally with the Social Club members to go over events for residents, if applicable.
• Attend Social Club meetings and participate, if applicable.
• Write or contribute to monthly Manager Newsletters, if applicable.
• Write up notices and friendly reminders to tenants. Financial
• Manage rent collection processes, including depositing income from workplace and filing to collect on delinquent debts.
• Work with Asset Manager on resident rent increase notices.
• Deposit rents using Rent Manager software and hardware.
• Sent tenant statements and monitor rent rolls/delinquency through property management and accounting software.
• Follow up on delinquencies by calling residents who have not paid.
• Perform title searches and write up proper federal, state, and/or local notices for non-payment of rent, NSFs, or other payment related notices.
• Read utility meters and/or coordinate with meter reading companies, if applicable.
• Coordinate with executive team in regard to capital expenditure improvements and follow up with vendors.
• Perform month end financial reports such as expense summaries, traffic reports, sales reports, etc. Management may include additional reports at any time.
• Submit payroll on a timely manner and set schedule for facility personnel.
• Work hand in hand with Company attorney for evictions for nonpayment and rule violations.
• Coordinate with Asset Manager in preparing annual operating budgets.
• Code invoices in Company accounts payable system (AVID).
• Approve and submit invoices to AVID. Management
• The employee must be able to exercise discretion and independent judgement customarily and regularly.
• The employee must regularly and directly assist the Asset Manager and company in a bona fide executive or administrative capacity.
• Oversee and manage onsite maintenance personnel.
• Monitor and maintain community assets and equipment on a continuous basis.
• Create goals and objectives for maintenance personnel.
• Ensure all maintenance personnel are acting in accordance with safety protocol and OSHA.
• Check accuracy of onsite personnel timecards and submit to Asset Manager in a timely manner.
• Maintain constructive relationships with local police, fire, and other emergency responders.
• Perform lot inspections, and if necessary, send friendly reminders to maintain property.
• Enforce property rules and regulations.
• Conduct monthly staff safety meetings, if applicable.
• Maintain logs of tenant storage agreements, gate cards, common area access and keys, uniform logs, and any other logs necessary for smooth operation of property.
• Qualifications
• Minimum 5 years of experience managing a manufactured housing or RV park (multi-site experience preferred)
• Strong operational, financial, and leadership skills
• Excellent communication and problem-solving abilities
• Proficient in property management software (Rent Manager, Yardi, AppFolio, or similar)
• Ability to live on-site and respond to resident or maintenance needs promptly
• Valid driver's license and reliable transportation Minimum Requirements for Employment
• Previous mobile home community experience including two years of supervisory experience.
• One year of experience in a supervisory role related to property operations and management.
• Sales and leasing experience preferred.
• General knowledge of maintenance.
• Solid negotiation skills.
• Working knowledge of basic accounting principles.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Demonstrated leadership abilities.
• Thorough knowledge of federal, state, and local laws and ordinances pertaining to fair housing and employment.
• Ability to use computers including the internet and Microsoft Office Suite.

Note:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Pay:

$80,000.00 - $116,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Manufactured Housing Property Management:

5 years (Required)

Work Location:

In person