Concept 360 Property Management is growing! We are moving into a beautiful, brand-new office in Seal Beach and are looking for an upbeat, organized and people-oriented Front Office & Resident Services Coordinator to join our team. This is a great opportunity to grow within the company - we are looking for someone who enjoys helping people, keeping things organized and being part of a positive, fast-paced office. Real estate or property management experience is a plus, but not required . We are happy to train the right person. All of our Team Leads have started their journey with the company in this position. Most importantly, we are looking for someone with a great attitude who is dependable, detail-oriented, comfortable talking with people and eager to learn. What You'll Do You'll be the first point of contact for many of our residents, vendors and visitors while also providing important administrative support to our property management team.

Responsibilities will include:

Open and sort mail; scan and route invoices and other documents Answer phones and assist with leasing inquiries Greet and assist residents, vendors and visitors Answer routine resident questions regarding leases, ledgers, utilities, parking, insurance requirements and maintenance follow-up Collect rent payments and provide appropriate documentation Maintain an organized key inventory and check keys in and out to vendors and inspectors Coordinate the return of keys at resident move-out Print and mail required notices, including 3-day notices and rent increases Prepare, mail, scan and upload leases and other documents Follow up on outstanding lease documents Send resident notices regarding water shutoffs, maintenance, pet violations and other property matters Gather and maintain vendor documentation Route resident concerns to the appropriate Team Lead when escalation is needed Maintain an organized, professional and welcoming office Provide general administrative support to the Concept 360 team Take on additional responsibilities as you grow in the position Various other administrative tasks Who We're Looking For Our ideal candidate is: Friendly, positive and professional Highly organized, neat and detail-oriented Comfortable speaking with residents, vendors and clients Able to handle multiple priorities without losing track of details A strong communicator, both verbally and in writing Comfortable learning new technology and software Dependable and willing to take ownership of responsibilities Someone who sees a task that needs to be done and takes initiative Real estate, leasing or property management experience is a plus, but not required…. as well as Property Management software platforms - AppFolio, Property Meld, Lead Simple - experience a plus, but not a requirement. Why Concept 360 Property Management? We're an established and growing property management company with a team that genuinely enjoys working together. We believe in treating people well, communicating clearly, taking ownership and continually improving. This is a position with real opportunity for growth. For the right person, there is significant opportunity to learn the property management business, take on additional responsibilities and grow with Concept 360. What We Offer Beautiful new office in Seal Beach Positive, upbeat team environment 401(k) program Training and development Opportunity for advancement as the company continues to grow If you're organized, personable, eager to learn and looking for a position where you can grow with a great company, we'd love to meet you.

Pay:

From $23.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Paid time off

Work Location:

In person