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South Oxford Management
Assistant Community Manager
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Based on Connecticut data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$68,440 / year median in Connecticut
+13% projected growth
Job Description
Who We Are South Oxford Management (SOM) is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for both our residents and team members. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations—from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities. How You Will Contribute The Assistant Community Manager supports and assists the Community Manager in overseeing and general administration of the property, and performs related management functions with the daily operations of an apartment community. Monitors the company policies and procedures for their specific property. Things You Will Do Customer Service Respond to resident concerns and coordinate maintenance requests Support occupancy and retention goals by following up with potential and current residents Communicate effectively and build relationships with residents through courteous and timely responses to needs and concerns Conduct inspections to determine market readiness and implement high-quality standards of cleanliness and aesthetic appearance Become a market expert by being abreast of the competition and the surrounding area Visually inspect/prepare property (office, models, compactor, vacant, curb appeal, and amenity areas) daily for cleanliness Conduct move-out inspections to determine applicable charges for damages Financials Assist in the financial and operational facets of the community Prepare monthly close-out and financial reports Process invoices for payment Support financial performance through rent collection and expense control Complete bank deposits, dispositions, and account reconciliations Use the property management software to record, track, and report on all financial workings of the community Responsible for the bad debt collection process Initiate necessary lease violations, late rent notices, and evictions as needed Leadership Work closely with the Community Manager to ensure seamless community management and escalation as needed in the Community Manager's absence Perform additional duties as assigned by the Community Manager Things You Will Need High School diploma or equivalent; bachelor's degree preferred At least one year of leasing experience in residential property management Willing to work a flexible schedule, including weekends and holidays Knowledge of Yardi and other industry software preferred Detail-oriented with experience in creating financial statements and reports A sharp and professional appearance Must be able to walk the property, which includes climbing stairs Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach,and carry supplies Stand for extended periods of time May be required to lift up to 25 pounds without assistance