Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
SO
South Oxford Management
Community Manager - Affordable Experience Required
Career Insights for Residential Community Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Florida data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$65,897 / year median in Florida
+14% projected growth
Job Description
Who We Are South Oxford Management (SOM) is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for both our residents and team members. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations—from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities. How You Will Contribute The Community Manager is the powerhouse that drives the community. They manage and coordinate people, activities, and available resources to provide a seamless community to residents, future residents, visitors, and team members. The Community Manager is responsible for all aspects of the community's operation and performance. Things You Will Do Leadership Hire, train, and supervise all team members through a positive mentoring approach Empower team members by setting high goals to challenge your team, while also holding yourself accountable for their success Assist in the hiring process by vetting candidates to select viable candidates Provide comprehensive feedback to all team members, document, and facilitate disciplinary procedures as necessary Work closely with the Maintenance Supervisor to monitor and schedule make-readies and other maintenance activities like capital projects progress, and preventive maintenance programs Oversee day-to-day business operations of the community Drive occupancy and NOI through strategic marketing and leasing Manage resident relations, conflict resolution, and retention efforts Lead a high-performing team to achieve occupancy, rent growth, and customer service goals Interface with leadership on occupancy data and service KPIs Prepare operating budgets and maintain vendor relationships Financials Prepare and execute a community budget Prepare weekly and monthly reports Ensure that rent is collected and posted in a timely manner, and bank deposits are made immediately Maintain open communication with vendors and contractors concerning work scheduling, billing, vendor relations, and certificates of insurance Submit invoices for payment promptly Suggest rental rate recommendations to the Regional Manager Have a strong working knowledge of the market and comps Report liability and community incidents to the required distribution group Meet financial targets by setting rents, collecting revenue, and managing expenses effectively. Ensure compliance with Fair Housing, OSHA, and company policies. Leasing Oversee the screening process and vetting of applicants for creditworthiness Assume responsibility for the office and model apartments opening on schedule and in excellent condition Provide outstanding customer service to residents and future residents Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members Maintain an organized environment even during busy times Customer Service Build relationships with residents through courteous and timely responses to needs and concerns Think safety first and ensure that unsafe conditions are corrected promptly Visually inspect/prepare the entire property (office, models, compactor, vacant areas, curb appeal, and amenity areas) daily for cleanliness. Inspect and touch up model and vacant units. Responsible for maintaining the work area and office cleanliness Perform additional duties as assigned by the district or regional manager Things You Need Experience working with affordable communities. High School diploma or equivalent; bachelor's degree preferred Three or more years of experience in property management, with at least one year as a Community Manager Willing to work a flexible schedule, including weekends and holidays A sharp, professional appearance Must be able to walk the property, which includes climbing stairs Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies Stand for extended periods of time May be required to lift up to 25 pounds without assistance