Portfolio Manager

Description We are looking for an experienced Portfolio Manager to lead the day-to-day performance of commercial properties in Jacksonville, Florida. This role focuses on creating a strong tenant experience, protecting property standards, and driving sound financial and operational results across the portfolio. The position also works closely with site teams, contractors, and internal partners to keep projects, maintenance, and lease-related activities moving efficiently.

Responsibilities:

• Direct daily operations for assigned commercial properties, ensuring each asset is maintained to a high standard with strong attention to detail and runs efficiently.
• Coordinate tenant onboarding activities, respond to occupier needs, and foster productive relationships that support long-term satisfaction and retention.
• Lead capital improvements and other property initiatives by managing scope, contracts, budgets, schedules, and communication with vendors, tenants, and internal stakeholders.
• Administer lease-related matters, prepare required documentation, and support space changes such as renewals, expansions, and reductions.
• Perform routine site reviews of buildings, equipment, and grounds to identify issues, uphold appearance standards, and verify operational readiness.
• Establish and maintain emergency response protocols and preventive maintenance plans to reduce risk and support reliable building performance.
• Oversee service requests and work orders to ensure issues are resolved promptly and in line with tenant expectations.
• Manage third-party service providers, confirm compliance with insurance and contract requirements, and monitor the quality and timeliness of completed work.
• Develop operating budgets, track financial results, review receivables and expenses, and explain budget-to-actual variances throughout the year.
• Supervise property staff through hiring, coaching, performance evaluations, and goal setting while contributing to broader departmental projects as needed. Requirements
• Bachelor's degree required.
• Active Florida real estate license required.
• 5-7 years of experience managing commercial properties or comparable building operations.
• At least 3 years of leadership experience overseeing on-site employees and external vendors.
• Strong command of budgeting, financial analysis, lease administration, tenant relations, and collections processes.
• Experience coordinating commercial construction or capital improvement projects, including vendor oversight and cost control.
• A designation in commercial real estate or property management is preferred.
• Strong communication, leadership, customer service, and problem-solving skills, with the ability to manage multiple priorities independently.

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