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CN
Children's Network of Hillsborough
Youth Care Specialist Supervisor
Career Insights for Residential Community Manager
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Based on Florida data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$65,897 / year median in Florida
+14% projected growth
Job Description
General Purpose of Job To oversee and provide a safe environment for youth in group care, as well as staff. This position is responsible for ensuring the day-to-day safety of youth and staff, in the group home facility. The role supervises direct care staff who are providing care and supervision for youth placed in the residential home. Essential Duties and Responsibilities Identifies and reports any suspected abuse or violations of an individual's rights. Ensures that the health, safety and well-being of the individuals are protected at all times. Provides training and constructive feedback to employees through positive interactions, role modeling, and mentoring. Ensures implementation of therapy, training and behavior programs and data collection required by the individuals' plans regulatory agencies. Ensures that the home offers choice and creative activities within a positive innovative person directed environment. Monitors ongoing compliance with agency directives, licensing standards and policies and procedures. Ensures all homes, outside areas and vehicles are well maintained and organized. Observing residents to monitor their emotional, physical, mental, and social well-being. Providing support to residents during difficult times such as illness or bereavement. Developing treatment plans for each resident and monitoring progress towards goals. Ensure the appropriate documentation of all client records, to include but not limited to, progress notes, incident reports, medication management updates, room checks, intake packets, and case files / yellow jackets. Supervise youth in program on a 24-hour-a-day basis: Monitor youth behavior on and off property, coordinate recreational and service activities for youth, dispense medications as prescribed by a medical professional and approved via court order or 5339, document utilizing a (MARS) Medication Administration Record, and provide an appropriate adult role model for youth in care. Coordinating activities such as birthdays, holidays, and other special occasions for residents. Monitoring resident behavior to ensure that it is safe for others. Establishing rules, procedures, policies, and routines designed to promote the safety and well-being of residents. Supervise, direct and evaluate youth care staff. Provide or arrange for their training as necessary to meet job requirements and regulatory standards. Supervisory Responsibilities To assist front line supervision in the facility and to be responsible for the staff; to maintain the program in accordance with standards. Position reports to the Residential Coordinator. Managing the day-to-day operations of the home including overseeing staff schedules, meal preparation, housekeeping duties, and maintenance tasks. Supervising the work of other staff members including nurses, therapists, social workers, teachers, counselors, and kitchen staff Conducting staff meetings to discuss issues related to resident care. Ensure that youth care staff monitor individual youth at prescribed intervals. Conduct "spot checks" of homes and bedrooms at frequent, irregular intervals. Ensure that youth care staff document each observation of each youth as it occurs and maintain independent documentation of security of overall premises. Assist youth care staff in containing and/or resolving behavior management issues affecting the safety and security of youth or staff. Notify the Residential Coordinator or Senior Director of Out of Home Care immediately of anything out of the ordinary and carry out all instructions given by the Residential Coordinator or Senior Director of Out of Home Care. Working Hours CNHC Group Homes are 24 hour a day / 7 day a week operation. CNHC Group Homes can require a supervisor to be on site every day of the week, however Supervisory Coverage will be coordinated between more than 1 supervisor. The supervisor's schedules will be fluid and flexible. The position is a salary position. Travel Travel in and outside of Circuit 13 may be required. Training All employees must complete twenty-one (21) hours of on-line or classroom Training on an annual basis. As well as any identified additional mandatory training. Qualifications Experience with an at-risk youth population and one year of supervisory experience is required. Education and Experience Two years of college in a social or human service field or a high school diploma or equivalent with a minimum of two years' prior experience working with youth is required. Bachelor's degree, from an accredited College or University, in social or behavioral services or outdoor recreation specialties preferred. Skills and Abilities Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, copier and mail machine. Minimum typing speed of 45 wpm; excellent word processing skills. Must be competent with Microsoft Office Suite programs, including Word, Excel, Power Point, Access, Publisher and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling; excellent written and oral communication skills; effective listening skills; ability to work as a team member, and the ability to work in a multi-cultural environment. Employees are required to communicate, both orally and in writing, with staff, youth and others regarding care, support, and services. Must abide by the highest standards of confidentiality. Pre-employment requirements Valid driver's license required, with proof of insurance Driver's license check is a requirement Criminal background screening (fingerprinting) (Local Law Enforcement and