High-Rise Residential Security Officer - Bilingual (English / Spanish) Omega Security Service - 3.8 Miami, FL Job Details Full-time $16 - $18 an hour 10 hours ago Benefits Flexible schedule Qualifications Spanish Customer communication Incident management software English Driver's License Class D Security Technical Proficiency Mobile devices Full Job Description Join an elite security team protecting a premier residential tower in Downtown, Florida. As a High-Rise Residential Security Officer, you will serve as both the primary line of defense and the face of the property, safeguarding residents, guests, and physical assets while delivering top-tier luxury hospitality. If you possess a polished, executive appearance, an eye for detail, and a strong commitment to customer service, this position offers an exceptional environment to elevate your career.
Core Responsibilities Access Control & Concierge Oversight:
Monitor building entry points, verify resident credentials, check in guests/vendors, and deliver high-touch customer service (directions, assistance, escort services).
Patrols & Surveillance:
Conduct active foot patrols across common areas, shared amenities, access corridors, and parking structures; continuously monitor CCTV feeds and alarm panels.
Incident Management & Enforcement:
Neutralize safety hazards, enforce property rules, de-escalate conflicts, and execute emergency protocols alongside property management during evacuations or critical incidents.
Digital Logging & Reporting:
Prepare accurate daily activity logs, visitor records, and detailed incident reports via mobile software.
Facility Maintenance Checks:
Identify structural defects, lighting failures, or maintenance hazards during shifts and submit prompt repair reports.
Candidate Requirements Licenses:
Active Florida Class "D" Security License (Mandatory) & Valid Florida Driver's License (Mandatory).
Languages:
Fully fluent in both English and Spanish (Mandatory).
Professional Presence:
Excellent verbal/written communication skills and a polished, professional demeanor tailored to high-end residential spaces.
Tech Proficiency:
Comfortable operating computers and using a personal smartphone for app-based logging, team communication, and Incident reporting.
Schedule Flexibility:
Willingness to work varied shifts, including evenings, weekends, and holidays.
Pay:
$16.00 - $18.00 per hour Expected hours: 40.0 per week