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Owner Relations Manager
Career Insights for Property Manager
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Scorecard
Based on Florida data
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What they do
A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
$71,656 / year median in Florida
+15% projected growth
Job Description
Owner Relations Manager at RealJoy Vacations Owner Relations Manager at RealJoy Vacations in Panama City Beach, Florida Posted in about 12 hours ago.
Type:
full-time RealJoy Vacations is seeking a dynamic, hard-working team member to serve property owners in our Panama City Beach location! At RealJoy Vacations, we create exceptional vacation experiences for guests while delivering unmatched care and results for homeowners. Our team is passionate about hospitality, collaboration, and innovation in the vacation rental industry. We pride ourselves on a supportive culture where driven professionals can grow, make an impact, and build meaningful relationships every day. About the Role As Owner Relations Manager, you'll be the dedicated point of contact for a portfolio of vacation rental property owners - covering everything from revenue performance to property care.
This is a trust-building role:
you'll earn owner confidence through proactive communication, accountability, and partnership. What You'll Do Serve as the go-to contact for a portfolio of homeowners, building trusted, long-term relationships Spot shifts in owner sentiment early and drive proactive retention Explain revenue strategy, pricing, and market dynamics with clarity and confidence Manage new property onboarding from signed agreement through go-live Review owner statements before they go out, catching and resolving issues proactively Partner cross-functionally to hold teams accountable to the owner's standards What You Bring 2+ years in account management, property management, customer success, or another portfolio-based relationship role Excellent written and verbal communication; adaptable across different personalities Demonstrated strong organizational skills and ability to remain confident and composed Proficiency in Microsoft Office; CRM or property management software experience a plus Bachelor's degree preferred, not required Strong financial/revenue acumen - comfortable talking rate strategy and statements with owners Schedule Full-time, on-site; mainly Monday - Friday with occasional evening hours. Will rotate weekends about every 7th weekend.
Culture Index Survey:
As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. AwayDay, LLC RealJoy Vacations is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.