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Property Manager
Career Insights for Property Manager
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Scorecard
Based on Florida data
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What they do
A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
$71,656 / year median in Florida
+15% projected growth
Job Description
- Maintain an exceptional customer service relationship with residents, vendors, co-workers and the community.
- Attain the highest possible net operating income through the implementation of cost control and revenue improvement plans.
- Establish and implement leasing goals and resident retention strategies.
- Evaluate operational information for impact on NOI, identify trends and recommend strategies and adjustments.
- Manage a high functioning on-site team with effective staffing, training, motivation and development plans.
- Develop yearly operating budgets/forecasts and sales/marketing plans.
- A High School education or equivalent is required; college degree is a plus but not a requirement.
- Ability to fluently read and write English.
- Accurately perform intermediate mathematical functions and use Yardi resident management software functions related to position. Experience Requirements
- At least two years' experience in residential property management; preferably with LIHTC tax credit experience.
- Ability to work any of the seven days of the week, 52 weeks of the year. The schedule may change depending on the needs of the community at any given time.
- Computer and Microsoft Office experience required as well as knowledge of internet marketing.
- Yardi Voyager experience a plus.
PHYSICAL DEMANDS
Will sometimes be exposed to activity that requires standing, bending, squatting pushing/pulling, and lifting/moving/carrying. Must have normal range of hearing, vision, color discrimination and depth perception.MENTAL DEMANDS
Must have the ability to fluently read and write in English. Must consistently use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines and reprioritizing activities. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have outstanding interpersonal skills.ENVIRONMENTAL CONDITIONS
Will be exposed to an outdoor environment which could consist of heat, cold, dampness, rain, etc. Licenses/Equipment- Valid driver's license with current automobile insurance is required; position requires personal vehicle to fulfill some of the job's functions. Skills
- Excellent written and verbal communication skills
- Ability to accept and learn from constructive criticism
- Knowledge of on-site maintenance requirements, including the ability to deal with vendors and contractors
- Well organized, detail oriented, efficient possessing strong administrative and organizational skills.
- Ability to prioritize and multi-task
- Must be team oriented but able to manage team effectively
- Strong customer service orientation
- Ability to meet deadlines which may include late hours and weekend as needed
- Ability to follow oral and written instruction
- Intermediate computer knowledge, to include MS Word, Excel and Outlook and various property management software programs. Learning and Development
- Commit to ongoing professional development and career growth
- Seek Educational opportunities and self-improvement for personal growth and development or as directed by TPI.
- Complete required Grace Hill courses each month.