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Kettler Enterprises, Inc

Assistant Community Manager

Career Insights for Residential Community Manager

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What they do

A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.

$65,897 / year median in Florida

+14% projected growth

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Job Description

Assistant Community Manager Kettler Enterprises, Inc - 3.6 Tampa, FL Job Details Full-time $26 an hour 1 hour ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Prescription drug insurance Qualifications Customer communication Fair Housing regulations Productivity software Profit and loss analysis
Full Job Description Overview:
KETTLER currently has an opening for an Assistant Community Manager at The Stevedore, an apartment community located in Tampa, FL. The Assistant Community Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.
Compensation:
$26/hour We offer a robust Benefits Package including, but not limited to: Paid Time Off Health, Dental, Vision insurance; Life Insurance; Prescription coverage Tax-Advantaged Spending Accounts (HSA or FSA) 401(k) retirement plan with company match
Responsibilities:
Managing administration of property operations and leasing office for a 400 or less unit property. Supporting Community Manager with monitoring the financial operations and achieving budgeted NOI. Coordinating the maintenance of property grounds and service requests. Providing a quality living environment for residents and positive work environment for team members. Working with the marketing team to achieve maximum occupancy at property. Handling of all aged delinquency collection practices. Processing all move in and move out protocols to insure proper accounting of resident ledgers. The processing of all renewals. Handle all leasing overflow of showing apartments and following up on traffic. Providing excellent customer service to residents and prospects. Help manage efficient rental collections, rent postings, and daily deposits. Contribute to achievement of team goals, leasing benchmarks, and resident retention. Support outreach initiatives that effectively market/promote the property. Understand the current sub-market and mentor others to ensure their comprehension. Lead by example to help maintain a high-performing, customer-focused team. Contribute to resident satisfaction and the achievement of property goals. Other duties as assigned.
Qualifications:
2+ years of residential property management experience or a 4-year Bachelor's Degree in a related field. Computer Proficiency and knowledge of Microsoft Office Suite. Proven track record of success with the leasing process. Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner. Strong financial analysis, budgeting, and P&L management skills. Experience in luxury or market-rate segment is preferred. Extensive knowledge of Property Management software programs.