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On-Site Resident Manager
Job
Newbury Living
Des Moines, IA (In Person)
Full-Time
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Job Description
On-Site Resident Manager Newbury Living - 3.8 Des Moines, IA Job Details 7 hours ago Qualifications Conversion rate tracking Managing property management teams Strategic management Property management tools Customer retention strategy Community management Managing pricing strategies for product lines Coaching Revenue management Mid-level Lead Conversion Team development Managing real estate teams Financial operations management Sales growth strategy Resident rapport building Property management company experience Leading team collaboration initiatives Managing property management budgets Bad debt management Financial performance measurement Managing business operations budgets Lead generation activity metrics tracking Leadership 2 years Customer service problem-solving Multifamily properties Tenant complaint resolution Full Job Description Position Overview Newbury Living is seeking a driven, results-oriented Property Manager to lead a 108-unit market-rate community. This role is built for a leader who knows how to drive occupancy, push revenue, and create a standout resident experience . You'll take full ownership of the asset—leading leasing strategy, maximizing NOI, and building a high-performing team that consistently delivers results. What You'll Own Leasing & Revenue Growth Drive occupancy and pricing strategy to consistently outperform market targets Track traffic, conversion, and leasing metrics—then take action to improve results Lead from the front: coach, close, and elevate leasing performance Operations & Team Leadership Build and lead a motivated, accountable team focused on performance Set the tone for professionalism, urgency, and customer experience Maintain a community that looks and operates at a high level every day Financial Performance Own the budget, control expenses, and push revenue growth Monitor delinquency and take proactive steps to protect income Make strategic decisions that directly impact NOI Resident Experience & Retention Deliver fast, effective resolutions to resident concerns Create a community residents choose to stay in Drive renewals and minimize turnover Maintenance & Asset Quality Partner with maintenance to ensure fast turns and strong unit presentation Keep the property clean, safe, and competitive in the market What We're Looking For 2+ years of multifamily property management experience Proven ability to hit occupancy and revenue goals Strong leadership skills with a track record of team performance Financial mindset with confidence managing budgets and expenses Experience with AppFolio or similar property management software Driven and solution oriented Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.