An Assistant Property Manager assists and provides support to the manager of a property or complex. May oversee the maintenance of the buildings. May also provide information about the community to prospective residents, and troubleshoot issues with the buildings and community residents.
$18.72 USD per hour
Locations
Showing 1 location
Effingham, IL 62401, USA
Job Details
Description
Job Summary
The Assistant Property Manager at Slate Creek, an affordable senior housingmunity in Effingham, IL, supports the Property Manager in overseeing daily operations, leasing activities and regulatorypliance. This role requires close interaction with residents, applicants, vendors, RHF corporate teams, and regulatory agencies to ensure themunity operates efficiently and in fullpliance with HUD program requirements.
The ideal candidate is highlyanized, detail-oriented, and resident-focused, with the ability to manage certifications, leasing functions, and administrative responsibilities in a fast-paced senior housing environment while demonstrating patience, professionalism, andpassion.
Key Responsibilities
Daily Operations & Administrative Support
Answer iing calls, assist callers, or route detailed messages to the Property Manager or Maintenance team.
Manage correspondence with residents, staff, vendors,munity officials, and investors.
Coordinate appointments with residents and applicants and gather required documentation.
Maintain accurate,anized, andpliant resident, applicant, and property files.
Manage and maintain the applicant waitlist, including scheduling interviews and updating application statuses.
Process, track, and follow up on maintenance work orders using RealPage OneSite.
Monitor office supply levels and notify the Property Manager when replenishment is needed.
Update resident and applicant information in OneSite as required.
Perform additional administrative duties as assigned.
LIHTC Compliance & Certifications
Process initial certifications and annual recertifications accurately and on time.
Verify household ie, assets, student status, and program eligibility in accordance with HUD regulations.
Ensure all certification documentation isplete, accurate, and submitted within required deadlines.
Maintainpliance with Fair Housing regulations, LIHTC guidelines, and FPM policies.
Assist with preparation forpliance reviews, audits, and inspections.
Identify and resolve discrepancies to maintain regulatorypliance.
Leasing & Occupancy Management
Assist with leasing activities, including showing units to prospective residents.
Process rental applications and ensurepletion of required documentation.
Coordinate move-ins, move-outs, and unit transfers inpliance with LIHTC rules and property policies.
Maintain accurate occupancy records and support efforts to achieve and sustain full occupancy.
Resident Relations
Serve as a primary point of contact for residents and applicants.
Address resident concerns with professionalism, empathy, and discretion.
Clearlymunicate policies, procedures, andmunity updates.
Support positive resident engagement and a respectfulmunity environment.
Financial Support
Assist with rent collection, posting payments, and issuing receipts.
Track delinquencies and prepare late notices as directed.
Support the Property Manager in resolving financial discrepancies.
Team & Vendor Coordination
Support on-site staff to ensure smooth daily operations.
Coordinate with vendors for maintenance and services, ensuring timelypletion.
Communicate operational updates or issues promptly to the Property Manager.
Qualifications
Education & Experience
Minimum of 2 years of office or administrative experience required.
Property management or HUD experience strongly preferred.
Experience working in affordable or senior housing environments is a plus.
Proficiency in Microsoft Word, Excel, and RealPage OneSite preferred.
Skills & Competencies
Stronganizational skills with the ability to manage multiple priorities.
Excellent verbal and writtenmunication skills.
Detail-oriented with a strong focus onpliance and accuracy.
Ability to work independently and as part of a team.
Demonstrated customer service skills with empathy and professionalism.
Ability to thrive in a fast-paced, deadline-driven environment.
Work Environment
Ability to meet critical deadlines and manage multiple responsibilities.
Frequent interaction with residents, staff, and external partners.
Flexibility to adapt to changing operational andpliance needs.
Compensation:
Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.
The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $18.72- $18.72 per hour.
Benefits:
Competitive pay
Health, dental, and vision insurance
Paid time off and holidays
Retirement savings plan
Employee assistance and more
Term life and Voluntary supplemental life insurance
Why RHF?
At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrantmunities w individuals can thrive, regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services, RHF is a mission-drivenanization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and amitment to making a lasting impact in themunities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.