Property Manager, Self Storage The Storage Mall Rockford, IL Job Details Full-time $19 - $21 an hour 3 days ago Benefits Health insurance 401(k) Paid time off Qualifications Vendor relationship building Professional networking Operations management Interpersonal skills Attention to detail Yard work Full Job Description At The Storage Mall Management Group, we don't just rent storage units — we provide peace of mind. With locations across 15 states, we are a growing, customer-focused self-storage company committed to secure facilities, competitive pricing, and exceptional service. We're looking for an energetic, detail-oriented Property Manager to lead daily operations at our Rockford facility. If you thrive in a fast-paced environment, love working with people, and enjoy driving results, this is your opportunity to take ownership of a high-impact role.

What You'll Do:

Lead Groundskeeping Operations Ensure the facility is clean, secure, and operating efficiently Handle maintenance at the property (unit clean outs, lawn care, etc.) Deliver Exceptional Customer Service Respond to tenant inquiries with professionalism and urgency Resolve concerns and disputes with confidence and care Build strong relationships with tenants and vendors Stay Organized & Data-Driven Utilize StorEdge property management software Track occupancy, revenue performance, and key operational metric Maintain accurate contacts, records, and reports What we're looking for: 3+ years of property management or maintenance experience Retail, hospitality, or customer service background preferred Confident communicator with excellent phone etiquette Highly organized with strong attention to detail Comfortable managing multiple priorities independently Professional, solution-oriented mindset

Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person