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The Storage Mall

Property Manager, Self Storage

Pay: $19–$21/hr

Posted: 5 days ago

Location: Rockford, IL (Onsite)

Last Updated: 8 hours ago

Hours: Full-Time

Expires: 10/6/2026

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What they do

A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.

$72,257 / year median in Illinois

+4% projected growth

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Job Description

Property Manager, Self Storage The Storage Mall Rockford, IL Job Details Full-time $19 - $21 an hour 3 days ago Benefits Health insurance 401(k) Paid time off Qualifications Vendor relationship building Professional networking Operations management Interpersonal skills Attention to detail Yard work Full Job Description At The Storage Mall Management Group, we don't just rent storage units — we provide peace of mind. With locations across 15 states, we are a growing, customer-focused self-storage company committed to secure facilities, competitive pricing, and exceptional service. We're looking for an energetic, detail-oriented Property Manager to lead daily operations at our Rockford facility. If you thrive in a fast-paced environment, love working with people, and enjoy driving results, this is your opportunity to take ownership of a high-impact role.

What You'll Do:

Lead Groundskeeping Operations Ensure the facility is clean, secure, and operating efficiently Handle maintenance at the property (unit clean outs, lawn care, etc.) Deliver Exceptional Customer Service Respond to tenant inquiries with professionalism and urgency Resolve concerns and disputes with confidence and care Build strong relationships with tenants and vendors Stay Organized & Data-Driven Utilize StorEdge property management software Track occupancy, revenue performance, and key operational metric Maintain accurate contacts, records, and reports What we're looking for: 3+ years of property management or maintenance experience Retail, hospitality, or customer service background preferred Confident communicator with excellent phone etiquette Highly organized with strong attention to detail Comfortable managing multiple priorities independently Professional, solution-oriented mindset

Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person