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LH
Lowe's Home Centers, LLC
Account Manager - Residential
Career Insights for Residential Community Manager
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Based on Kentucky data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$66,224 / year median in Kentucky
+15% projected growth
Job Description
Your Impact The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving sales goals while anticipating trends in customer growth and delivering best-in-class customer service. This role is integral in the oversight, buildout, execution and on-going maintenance of strategic sales plans necessary to grow portfolios year over year. In addition, Account Managers collaborate with cross-functional team members to deliver profitable results and customer satisfaction. What You Will Do Build and develop relationships with local owners, managers, operators and service providers within the industry. Generate new business with various end users including on site staff as well as key decision makers at management companies, ownership groups and service providers within the industry. Plan, schedule, and lead daily meetings with customers in assigned portfolio. Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company. Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers. Participate in all company directed training sessions, sales/business meetings as well as company sponsored trade shows, conferences and conventions. Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results. Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization. Intentional focus on company's core behaviors to deliver best in class customer service with the utmost integrity. Applies a consultative selling strategy to understand the needs of the customer and applies a proactive selling approach when scheduling on-going follow-ups with assigned customers. Individual Contributor Minimum Qualifications High School or GED 1-2 years experience in MRO sales or B2B sales Preferred Skills/Education Bachelor's Degree or equivalent experience. Benefits 401k with up to 4.25% match Discounted Employee Stock Purchase Plan (15% discount of strike price) Tuition-Free Education 10-week Maternity/Parental Leave 10% Associate Discount For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits About Lowe's Lowe's Companies, Inc. (