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Wayside Youth & Family Support Network

Assistant Program Director

Career Insights for Residential Community Manager

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What they do

A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.

$73,419 / year median in Massachusetts

+10% projected growth

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Job Description

Assistant Program Director Req #1269 Framingham, MA 01701, USA Apply Share Job Description Posted Wednesday, June 17, 2026 at 12:00 AM Show your passion by empowering youth and families when joining the Wayside team! Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually across Central, Eastern, and Northeastern regions. We invest in our employees' wellness with comprehensive benefits, including tuition and training reimbursement, a PTO package with 3 wellness days, 9 paid holidays, and up to 3 weeks of vacation in the first year. Enjoy a learning environment with free training, CEUs, and more, along with exceptional medical benefits, financial health supports, and career development opportunities. Apply today and earn a $2,000.00 sign-on bonus (pro-rated for part-time)!
ASSISTANT PROGRAM DIRECTOR
Framingham Campus Salary Range:
$55,000.00 - $58,000.00/year depending on experience + s ign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time). The dynamic Assistant Program Director will be ready to lead a dedicated team that works creatively and passionately to improve the lives of youth. Prior experience in a supervisory or managerial role and experience working with youth in a residential setting preferred. The Assistant Program Director is skilled in communication effectively verbally and in writing. Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed.
What You Will Do:
Management:
Complete individual supervision. Oversight of programming. On call is required. Coordinate staff scheduling. Oversight of MAP certification (Shortstop). Participate in 2x monthly management meetings with larger Campus team. Ensure completion of performance evaluations. Maintain constant contact with guardians and collaterals. Responsible for case management clients. Facilitation staff meeting. Ensure consistent communication with the team for appointments, medication needs, etc. Provide coverage on the floor to maintain ratio when needed. Participate in Community/House meetings. Ensure activity calendar is posted and followed for program routines. Provide role modeling and training to staff on the floor. Complete facility supplies and inspections. Ensure compliance with all inspections, monitoring requirements, medication administration and all DEEC licensing requirements. When applicable, ensure all Rehab compliance is being met.
Competencies/Traits of Our Superstars:
An ability to connect with others, approachability. Communicate with others at all levels, strong client engagement skills. Ability to handle conflict resolution. Ability to handle client crisis compassionately with excellent ability to notify all team members. Strong teamwork. Can collaborate and coordinate care with others well. High quality writing skills as evidenced by strong client documentation.
Minimum Requirements:
Associate's degree or experience preferred At least 2+ years of work in residential. Preferred case management experience. We will train you in : Motivational Interviewing; Courageous Conversations; Trauma Informed Practice, Attachment, Regulation and Competency Model (ARC), MAP, CPR, First Aid training provided upon hire. Job Details Job Family 5401 Pay Type Salary Scan this QR code and apply! Download Framingham, MA 01701, USA