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Continental Realty

Community Manager

Career Insights for Residential Community Manager

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What they do

A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.

$70,970 / year median in Maryland

+11% projected growth

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Job Description

Position:
Community Manager for Westwinds - Annapolis, MD Role Overview As the Community Manager you will manage the asset to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This community contains 210 apartment-homes. Competitive base salary commensurate with exp + monthly commission + quarterly bonus + $750/month management rent discount for live-on (if desired) + Health/Dental/Vision/401k + paid training Most Important Responsibilities Prepares and maintains the revenue, expenses, physical and economical occupancy in accordance with the budget and projections. Manages community inspections in accordance with CRC requirements. Successfully manages renewals for resident retention and rent growth goals. Assist with coaching and developing all team members. Reporting on traffic and market trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations. Manage marketing efforts throughout the year to assist in traffic generation and building relationships in the market. Delinquency management. Ensure make readies are complete, so we continue to deliver a quality product in a timely fashion. Works directly with Regional Manager and Asset Management to report on the state of the community, market, and financial performance and make necessary recommendations. Strong organizational, multi-tasking and problem-solving skills. Responds to any potential housing violations and liability concerns about the community. Overseeing large capital projects and communicating between multiple departments, including upcoming common area renovations. Most Important Qualifications Minimum of 4-5 years industry experience, management exp preferred. Demonstrated ability to train and coach team members. Ability to work occasional rotating Saturdays (2-person office) Industry designations a plus, Yardi exp helpful. Ability to effectively write reports and business correspondence. Knowledge of federal, state, and local laws, regulations concerning the multifamily industry, fair housing requirements, and employee safety. Demonstrated ability to independently handle resident issues. Organization skills, strong follow up, attention to detail and ability to multitask. Founded in 1960, we own and operate all of our assets (10,000+ apartment-homes) and invest in the long term. Certified as a Top Workplace for several years in a row currently.