A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Property Manager Stork Property Management Essex, MD Job Details Full-time $27 - $34 an hour 1 hour ago Benefits Paid time off Employee discount Qualifications Vendor relationship building Google Workspace Managing property management teams Customer communication Teamwork Fiscal management In-person customer service Driver's License Managing real estate teams Contracts Managing facilities maintenance teams Maintenance management Property management
Full Job Description Resonate:
Are you a passionate problem solver experienced in facilitating a thriving, and happy community? Can you remain calm and patient under pressure? Do you communicate with clarity and empathy- transforming every tenant call or concern into an opportunity to build lasting trust? Do you regularly demonstrate fairness, prompt responsiveness, and a warm professional energy, that makes tenants, owners, and vendors feel genuinely heard and respected? And above all, can you lead with proactive initiative—anticipating needs, adapting seamlessly to change, and quietly ensuring that both properties and people flourish every single day? Then YOU could be the property manager that we're looking for!
Role:
The Property Manager will be responsible for the overall performance of the property, including overseeing leasing, maintenance, tenant communications, and property inspections. The property manager will lead maintenance staff and leasing agents, and will be responsible for ensuring the properties are well-maintained, fully leased, and profitable.
Responsibilities:
Oversee the leasing process, including setting up marketing for vacant apartments, following up with leads, conducting tours, screening applicants, sending leases, collecting deposits, conducting move-ins, and fully onboarding the new tenants Develop and maintain relationships with existing tenants, responding to their needs and concerns Manage the maintenance of properties, ensuring that they are clean and in good repair Respond to urgent requests immediately to protect the buildings and ensure the safety of residents Sending legal and administrative notices in a professional manner Ensure all charges due in the lease are charged and collected every month, including pet fees, liability to landlord fees, parking fees, etc. Conduct property inspections and ensure licenses are up to date and compliant Conduct move-out inspections and manage the security deposit administration after tenants move out Develop and manage budgets, ensuring that expenses are controlled and revenue is maximized Ensure that properties comply with local, state, and federal regulations Develop and maintain relationships with vendors and contractors, negotiating contracts and managing their performance Collect rent and work with the delinquent accounts team to collect rent and advance the eviction processes
Results:
Maintain a 96% occupancy rate in the portfolio Tenant applications are reviewed in a 24-hour timeline Prospects are contacted within 48 hours Properties are vacant for no more than 30 days All leases are completed accurately and with qualified applicants All tenants are under current leases, and renewal notices are sent 90 days before lease end Weekly updates about delinquent tenants are understood, and communications with tenants are made to maximize collections or advance the eviction process, if applicable Emergency Maintenance (i.e., major life safety or building damage issues like fire or flood) requests are responded to and started/completed same day, and immediately shared with Andrew Hinton Urgent Maintenance requests are responded to in 24 hours and started/completed within 2 days Non-urgent maintenance requests are responded to in 48 hours and completed in 1 week All properties in the portfolio are well maintained, and tenant complaints are minimal All properties in the portfolio present well in terms of cleanliness, garbage, and visual defects (i.e., holes/scratches on the wall) All move-out inspections are handled within 3 days of the move-out date, and security deposits are administered within 30 days of move-outs Meet or exceed budgeted financial targets Provide exceptional customer service to tenants and investors Ensure compliance with local, state, and federal regulations
Requirements:
Accessible to properties daily for in-person work Must have own form of transportation and a valid driver's license Experience in property management or real estate is a plus Excellent communication, leadership, and customer service skills Knowledge of finance, budgeting, and accounting or a fast learner with a desire to manage financial and accounting functions necessary for management of properties Knowledge of local, state, and federal regulations related to property management or a fast learner with awareness of the nuances of regulatory compliance Ability to manage a team of maintenance staff and leasing agents
Resources:
Daily and weekly calls with executive team and departmental teams, fostering collaboration and alignment Sponsorship of local, regional, and national networking and training conferences Access to essential tools, including
Employee discount Paid time off Application Question(s): Please paste URL for your LinkedIn Profile How many miles is your commute to Baltimore, MD 21217? How many miles is your commute to Baltimore, MD 21221? Besides English, do you speak any other languages? If so, please list.
