Human Services Program Manager-Community Based Baltimore County, MD

• 3.6 Towson, MD Job Details Full-time $71,975
• $78,646 a year 1 day ago Benefits Health insurance Dental insurance Flexible spending account Tuition reimbursement Military leave Employee assistance program Vision insurance Credit union membership Bereavement leave Life insurance Retirement plan Qualifications Staff supervision Team supervision Social service program staff supervision General management Full Job Description Human Services Program Manager-Community Based Salary $71,975.

00

• $78,646.

00 Annually Location Government Center at Drumcastle, 6401 York Road, Towson, MD Job Type MERIT Job Number 04.499 08-26 Department

HHS/COMMUNITY BASED SERVICES

Opening Date 08/31/2026 Closing Date Continuous Description Benefits Questions Regular Schedule 35 Hours. Pay Schedule XII, Grade 1M A vacancy exists in the Bureau of Community Based Services, Department of Health and Human Services. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants. All interested transfer and promotional candidates must apply at this time. List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note:

Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered. Examples of Duties

EXAMPLES OF DUTIES

Under the supervision of the Assistant Director, supervises staff within the Winning Father's Program and the Rapid Re-Housing Program within the Community Based Services Division.

EXAMPLES OF ESSENTIAL DUTIES

Provides supervision for unit staff: hire and train new workers, assess professional development, monitor attendance and leave, complete evaluations, and ensure work standards are being met. Addresses and handles difficult or unusual cases and client grievances. Oversees and evaluates program, assigns workload responsibilities, assures casework standards are being upheld. Assure the completion of client assessments, case plans, and case notes. Coordinates service delivery and manage data tracking systems, attends meetings regarding programs, develops policies and completes record reviews. Works with DSS Assistant Director and HHS Finance Department regarding grant program: management application, award letters, fiscal monitoring and grant data and fiscal reporting. Participates on Boards and committees as requested, completes special projects as assigned, provides community education regarding DSS and division programs. Assists with Agency Emergency mass care and shelter as needed. (

NOTE:

The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Required Qualifications Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science. plus at least four years' experience providing human services, such as intake/referral, counseling or educating, which includes one year in a supervisory capacity. (Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.) Knowledge, Skills, and Abilities (Entry Level): Thorough knowledge of the theory and practices of provision of human services in the appropriate specialty of food security and/or social determinants of health, including knowledge of group dynamics, convening and managing interagency groups and ability to collect, organize and analyze data into reportable outcomes. Knowledge of budget and personnel management principles and practices. Knowledge of the Open Meetings Act. Writing skill necessary to draft grant proposals, complex reports, and legislation. Good interpersonal skills. Skill in conducting individual diagnostic/assessment interviews and formulating treatment plans. Skill in implementing program policies and procedures. Skill in planning, coordinating, supervising, and reviewing the work of others. Skill in interpreting rules, regulations, guidelines, policies, and procedures. Skill in preparing and monitoring a program budget. Ability to identify community needs and to design and implement initiatives to meet these needs. Ability to monitor program service delivery and to evaluate and modify same. Ability to develop and modify program policies and procedures. Ability to coordinate a program's activities with other agencies and programs. Ability to locate and develop community resources. Ability to plan and conduct educational programs for staff pr other groups. Ability to conduct community engagement and outreach education. Ability to read and understand professional journals and other publications. Knowledge, Skills, and Abilities (Full Performance): Thorough knowledge and understanding of applicable Federal, State, and local regulations, procedures, and guidelines including those directly related to food security through equitable access, especially within disparate populations and food resource development and education related to social determinants of health that impact equitable access to food. Thorough knowledge of County and departmental rules, regulations, policies, and procedures pertaining to personnel and budget matters. Thorough knowledge of local human services resources and the role of the program within the human services structure. Skill in identifying community needs and in designing and implementing programs and policies which meet these needs. Skill in monitoring program service delivery and in evaluating and modifying same. Skill in developing and modifying program policies and procedures. Skill in coordinating a program's activities with other agencies and programs. Skill in locating and developing community resources. Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.

WES.org) Mail or deliver documents to:

ATTN:

Human Services Program Manager Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204 EXAMINATION

PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment. Physical and Environmental Conditions These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites. Medical Examination and Employment Background Investigation Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check. Employment Benefits for Full-Time, Merit or Classified Employees Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise. Equal Opportunity Employer Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants. Smoke free workplace All Baltimore County offices are smoke free. Drug free workplace Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination. Salary Annual Salary review

• Step increases may be granted on anniversary date based on satisfactory job performance General Increases
• Cost of living increases and adjustments may be granted as legislated. Longevity Increases
• In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life. Health Insurance Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire.

Plans offered include:

Medical, Prescription, Dental and Vision insurance. Flexible Spending Accounts Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs. Life Insurance Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000. Retirement Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions. Paid Leave Paid benefits listed below vary depending upon the Classification. Sick Leave Vacation Leave Personal Leave Holidays Bereavement Leave Jury Leave Military Leave Baltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services. Direct Deposit Payroll through direct deposit to the financial institution selected by employee is required. Educational Assistance 70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group. Deferred Compensation Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice. Disclaimer This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions. 01 The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. To be considered for this position, the experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History/Experience section of this application. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience. I have read and acknowledge the above instructions. 02 Failure to complete all fields of the "Work Experience/History" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time. I have read and acknowledge the above statement. 03 Select the option that best describes your level of education and experience. Master's degree from an accredited college or university in a social or behavioral science, plus at least 2 years' experience providing human services such as intake/referral, counseling or educating; which includes one year experience supervising employees providing human services, such as intake/referral, counseling or educating. Bachelor's degree from an accredited college or university in a social or behavorial science, plus at least 4 years' experience providing human services such as intake referral, counseling or educating; which includes at least one year experience supervising employees providing human services, such as intake/referral, counseling or educating. Associate's degree from an accredited college or university in a social or behavioral science, plus at least 6 years' experience providing human services such as intake/referral, counseling or educating; which includes one year experience supervising employees providing human services, such as intake/referral, counseling or educating. I do not have any of the above combinations of education and experience 04 Do you have experience supervising staff? Yes No 05 This position may require satisfactory completion of County sponsored CPR/AED/First Aid training. Certification must be maintained throughout employment. Are you willing and able to accept this condition of employment? Yes No 06 Are you willing to work in a position that requires travel between work sites using your personal transportation? A mileage allowance, set by Baltimore County Policy, shall be paid to County employees who use their privately-owned vehicles for official County travel necessary to carry out the required or authorized duties of their positions. Yes, I am willing to accept these conditions of employment No, I am not willing to accept these conditions of employment and therefore I understand I will not be considered for this position with Baltimore County Government Required Question Employer Baltimore County Address 308 Allegheny Avenue Towson, Maryland, 21204 Phone 410-887-3135 Website http://www.baltimorecountymd.gov Regular Schedule 35 Hours. Pay Schedule XII, Grade 1M A vacancy exists in the Bureau of Community Based Services, Department of Health and Human Services. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants. All interested transfer and promotional candidates must apply at this time. List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note:

Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered. Examples of Duties

EXAMPLES OF DUTIES

Under the supervision of the Assistant Director, supervises staff within the Winning Father's Program and the Rapid Re-Housing Program within the Community Based Services Division.

EXAMPLES OF ESSENTIAL DUTIES

Provides supervision for unit staff: hire and train new workers, assess professional development, monitor attendance and leave, complete evaluations, and ensure work standards are being met. Addresses and handles difficult or unusual cases and client grievances. Oversees and evaluates program, assigns workload responsibilities, assures casework standards are being upheld. Assure the completion of client assessments, case plans, and case notes. Coordinates service delivery and manage data tracking systems, attends meetings regarding programs, develops policies and completes record reviews. Works with DSS Assistant Director and HHS Finance Department regarding grant program: management application, award letters, fiscal monitoring and grant data and fiscal reporting. Participates on Boards and committees as requested, completes special projects as assigned, provides community education regarding DSS and division programs. Assists with Agency Emergency mass care and shelter as needed. (

NOTE:

The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Required Qualifications Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science. plus at least four years' experience providing human services, such as intake/referral, counseling or educating, which includes one year in a supervisory capacity. (Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.) Knowledge, Skills, and Abilities (Entry Level): Thorough knowledge of the theory and practices of provision of human services in the appropriate specialty of food security and/or social determinants of health, including knowledge of group dynamics, convening and managing interagency groups and ability to collect, organize and analyze data into reportable outcomes. Knowledge of budget and personnel management principles and practices. Knowledge of the Open Meetings Act. Writing skill necessary to draft grant proposals, complex reports, and legislation. Good interpersonal skills. Skill in conducting individual diagnostic/assessment interviews and formulating treatment plans. Skill in implementing program policies and procedures. Skill in planning, coordinating, supervising, and reviewing the work of others. Skill in interpreting rules, regulations, guidelines, policies, and procedures. Skill in preparing and monitoring a program budget. Ability to identify community needs and to design and implement initiatives to meet these needs. Ability to monitor program service delivery and to evaluate and modify same. Ability to develop and modify program policies and procedures. Ability to coordinate a program's activities with other agencies and programs. Ability to locate and develop community resources. Ability to plan and conduct educational programs for staff pr other groups. Ability to conduct community engagement and outreach education. Ability to read and understand professional journals and other publications. Knowledge, Skills, and Abilities (Full Performance): Thorough knowledge and understanding of applicable Federal, State, and local regulations, procedures, and guidelines including those directly related to food security through equitable access, especially within disparate populations and food resource development and education related to social determinants of health that impact equitable access to food. Thorough knowledge of County and departmental rules, regulations, policies, and procedures pertaining to personnel and budget matters. Thorough knowledge of local human services resources and the role of the program within the human services structure. Skill in identifying community needs and in designing and implementing programs and policies which meet these needs. Skill in monitoring program service delivery and in evaluating and modifying same. Skill in developing and modifying program policies and procedures. Skill in coordinating a program's activities with other agencies and programs. Skill in locating and developing community resources. Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.

WES.org) Mail or deliver documents to:

ATTN:

Human Services Program Manager Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204 EXAMINATION

PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment. Physical and Environmental Conditions These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites. Medical Examination and Employment Background Investigation Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check. Employment Benefits for Full-Time, Merit or Classified Employees Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise. Equal Opportunity Employer Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants. Smoke free workplace All Baltimore County offices are smoke free. Drug free workplace Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination. Salary Annual Salary review

• Step increases may be granted on anniversary date based on satisfactory job performance General Increases
• Cost of living increases and adjustments may be granted as legislated. Longevity Increases
• In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life. Health Insurance Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire.

Plans offered include:

Medical, Prescription, Dental and Vision insurance. Flexible Spending Accounts Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs. Life Insurance Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000. Retirement Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions. Paid Leave Paid benefits listed below vary depending upon the Classification. Sick Leave Vacation Leave Personal Leave Holidays Bereavement Leave Jury Leave Military Leave Baltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services. Direct Deposit Payroll through direct deposit to the financial institution selected by employee is required. Educational Assistance 70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group. Deferred Compensation Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice. Disclaimer This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.