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Property Manager

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Based on Michigan data

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What they do

A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.

$66,319 / year median in Michigan

+8% projected growth

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Job Description

The Property Manager provides high-level leadership and accountability for overall community performance. This role leads through people — setting expectations, monitoring results, resolving escalations, and developing talent. This is a strategic leadership position focused on performance, culture, and results.
Key Responsibilities Leadership & Performance Accountability:
Own overall community performance, including resident satisfaction, occupancy, revenue, quality standards, and compliance. Lead, coach, and hold site teams accountable through structured communication and performance management. Serve as the escalation point for complex resident or operational issues. Promote a positive, professional culture aligned with McKinley values.
Resident Experience & Quality Oversight:
Ensure consistent execution of service, leasing, and presentation standards. Conduct routine inspections of buildings, grounds, amenities, and vacant units. Reinforce resident engagement and community appearance expectations. Manage budgets and monthly expenses in alignment with operating goals. Analyze leasing trends, sales activity, and operational metrics. Review financial reports, leasing status reports, and maintenance logs. Partner with centralized teams to support leasing, renewals, and collections.
Maintenance & Capital Oversight:
Oversee maintenance operations to ensure timely, high-quality service. Lead preventive maintenance programs and emergency response readiness. Monitor vendor performance and ensure compliance with company standards. Oversee staffing strategy, onboarding, and coverage planning. Coach and develop team members to support career progression. Conduct performance evaluations and manage employee engagement. Partner with HR on training, employee relations, and corrective actions. Qualifications Minimum 5+ years of leadership experience in property management, sales, collections, or customer service. Strong financial acumen and analytical skills. Working knowledge of federal and state Equal Housing Opportunity laws. Excellent written and verbal communication skills. Ability to interpret financial, legal, and operational documents. Strong problem-solving skills in dynamic environments. Valid driver's license and reliable transportation required.
Pay:
$68,547.00 - $81,197.00 per year
Work Location:
In person