Description Residential Shift Supervisor | Leading Teams, Supporting Youth & Creating Opportunities for Growth Wellspring Lutheran Services - New Directions | Full-Time | Salary $55,000 | Accepting applications until August 10, 2026. You chose this field because you wanted your work to make a difference. You believe that young people deserve caring adults who will challenge them, encourage them, and help them discover what they're capable of becoming. You understand that meaningful change doesn't happen through policies and procedures alone—it happens through relationships, consistency, leadership, and a commitment to showing up every day. At New Directions, you'll have the opportunity to lead a team that's doing exactly that. We're looking for a Shift Supervisor who believes that investing in staff is one of the most powerful ways to positively impact the youth we serve. As a Shift Supervisor , you'll provide leadership, coaching, and support to direct care staff while helping ensure a safe, structured, and therapeutic environment for residents. You'll play an important role in shaping team culture, supporting treatment goals, and helping youth experience consistency from the adults who care for them every day. Most importantly, you'll help create the kind of environment where both youth and employees can grow, succeed, and reach their full potential. What Your Impact Will Look Like You'll lead and support a team of Youth Specialists who work directly with residents throughout the day. You'll serve as a coach, mentor, and resource for staff, helping them develop the confidence, skills, and knowledge needed to provide exceptional care and support. You'll help ensure trauma-informed care remains at the center of every interaction, creating an environment where youth feel safe, supported, and understood. You'll work alongside the clinical and residential teams to help youth make progress toward treatment goals, develop healthy coping skills, and build greater independence. You'll help guide staff through challenging situations, provide support during crises, and model calm, consistent leadership when it's needed most. You'll contribute to a positive culture where accountability, teamwork, growth, and respect are foundational to the work being done. Some days you'll be coaching a new team member, participating in treatment discussions, or helping resolve challenges on the living unit. Other days you'll be celebrating staff successes, supporting youth through difficult moments, or helping the team navigate an unexpected situation. Every day, your leadership will help shape the experiences of both the youth and employees who depend on you. The Leader We're Looking For You believe every young person deserves opportunities to learn, grow, and succeed. You enjoy developing others and helping staff build confidence in their abilities. You lead with empathy, accountability, and consistency. You understand the importance of creating safe, supportive environments for youth. You value teamwork and believe collaboration leads to better outcomes. You remain calm under pressure and are comfortable making decisions in challenging situations. You are committed to trauma-informed care and person-centered support. What You'll Bring One of the following qualifications is required: Bachelor's degree and 2 years of experience in a child caring institution, or Two years of completed college coursework and 3 years of experience in a child caring institution, or High school diploma and 4 years of experience in a child caring institution. You'll also bring: Previous leadership, supervision, or team development experience preferred. Experience working with youth who have developmental disabilities, emotional impairments, or behavioral challenges, required. Strong communication, coaching, conflict-resolution, and organizational skills. Commitment to trauma-informed care and youth development. Why Wellspring Lutheran Services? At Wellspring Lutheran Services, we believe every young person deserves adults who believe in their potential. Our New Directions team provides comprehensive, trauma-informed residential services for youth with developmental disabilities and co-occurring emotional and behavioral challenges. Our program addresses each resident's whole-person needs through therapeutic counseling, educational support, life skills development, and recreational opportunities designed to help youth heal, grow, and prepare for a successful future. This is more than a supervisory role. It's an opportunity to develop people, strengthen teams, and positively impact the lives of youth who need caring adults in their corner. We Offer Health, dental, and vision insurance Paid time off and paid holidays 403(b) retirement plan with employer matching Employee Assistance Program (SupportLinc) Leadership development and professional training opportunities Collaborative and supportive team environment Opportunities for advancement within Child & Family Services Meaningful work that impacts youth and families every day Schedule Full-time, 40 hrs per week, Monday - Friday Day / Afternoon Shift with a flexible schedule based on program and resident needs 8 hour shifts Availability to work evenings, weekends, and holidays as needed. Participation in shared on-call responsibilities. Regular involvement in treatment team meetings, staff development, training, and residential program operations. Ability to provide support during crisis situations and after normal business hours when necessary. Apply Today If you're looking for a leadership opportunity where you can develop people, support youth, and help create lasting positive change, we'd love to meet you. Join Wellspring Lutheran Services and help lead a team that empowers young people to build confidence, develop life skills, and create brighter futures.