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EW
Every Woman's Place
Shelter Manager
Career Insights for Residential Community Manager
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Based on Michigan data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$68,251 / year median in Michigan
+14% projected growth
Job Description
Responsibilities:
- Be responsible for the training and supervision of the Residential Advocates and shelter floor staff
- Resolve conflict between residents efficiently and appropriately
- Resolve conflict between staff members efficiently and appropriately
- Conduct monthly supervision meetings with all Residential Service staff
- Support the recruitment, interviewing and hiring of DV/SA program staff
- Compile monthly units of service and related contractual reports as directed
- Submit monthly, quarterly, and annual reports to the Director of Programs
- Consult with counselor, case managers, advocates, and aides regarding appropriate services/referrals for Non-Residential and Residential Clients
- Facilitate and/or attend meetings for the DV/SA program staff to assure consistent education, supervision, and in-service (staff development)
- Conduct annual evaluation of staff, reviewing progress, developing goals
- Audit files and database for grant compliance
- Conduct weekly case management meetings with Residential Advocates
- Report and document all maintenance issues on the Shelter Floor
- Provide shift coverage for Shelter Floor as needed
- Review Incident Reports and Client complaints