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JustStorage
Assistant Property Manager
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Based on Michigan data
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What they do
An Assistant Property Manager assists and provides support to the manager of a property or complex. May oversee the maintenance of the buildings. May also provide information about the community to prospective residents, and troubleshoot issues with the buildings and community residents.
$52,545 / year median in Michigan
+14% projected growth
Job Description
About JustStorage JustStorage is a rapidly growing self-storage operator focused on operational excellence, superior customer service, and results-driven performance. We pride ourselves on empowering independent, self-motivated leaders who want to grow with a brand that values hustle, accountability, and attention to detail. About the Role We're looking for a highly motivated Assistant Property Manager to support the day-to-day operations of one of our self-storage facilities. This is a hands-on position requiring a strong work ethic, physical stamina, and a customer-first mentality. You'll assist in various roles—sales, service, site maintenance, and business management—while working independently with minimal supervision. What You'll Be Doing Physical & Property Responsibilities Walk the property daily, climb ladders/stairs, and lift items up to 50 lbs. Assist in opening/closing and inspecting units, completing lock checks, and handling light cleaning and maintenance. Work outdoors in all weather to keep the property safe, clean, and customer-ready. Operational & Customer-Facing Duties Maintain strict compliance with the daily checklist procedures. Support move-ins & revenue generation using our JUST Right rental process and strong sales techniques, including promoting tenant protection plans & moving supplies. Handle cash/credit transactions, bank deposits, and maintain accurate records. Assist in enforcing JustStorage's collections process with precision and professionalism. Travel to other sites for errands, supply runs, or support as needed. Performance Expectations (KPIs) Assist managers in consistently meeting key performance metrics, including converting inquiries/leads into rentals, promoting tenant protection plans, generating positive Google reviews, maintaining low delinquency rates, and achieving overall revenue goals. Performance will be evaluated based on adherence to these core operational and sales benchmarks as well as additional KPIs as assigned. Compliance & Independence Complete monthly self-audits. Follow all company policies and management guidance. Work independently while maintaining full accountability. What We're Looking For Self-starter who thrives working solo but communicates well. Strong attention to detail, ownership of results, and customer-focused. Sales-minded with the ability to connect with customers and close deals. Must have reliable transportation and a valid driver's license. Willing to work weekends, some holidays, and handle physical tasks daily. What You'll Get Competitive Base Pay + Monthly Bonus Potential Training & Growth Opportunities Autonomy in a fast-growing company