An Assistant Property Manager assists and provides support to the manager of a property or complex. May oversee the maintenance of the buildings. May also provide information about the community to prospective residents, and troubleshoot issues with the buildings and community residents.
Duluth, MN Job Details Full-time $55,000 - $65,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Computer operation Fair Housing Act Microsoft Outlook Customer service In-person customer service De-escalation techniques Conflict de-escalation Typing Appointment scheduling Escalation handling Delegation Full Job Description Assistant Property Manager Duluth, MN Our Opportunity We are seeking a bright, talented, self-motivated, full-time Assistant Property Manager who is looking to provide the best customer service. The primary responsibilities of this position are to assist in directing the operations, resident retention, budgeting, leasing, training, collections and other objectives for the property. The ideal candidate will have a college education and previous experience within the real estate field as an assistant property manager or leasing specialist (Preferred). Must be friendly, professional and have excellent customer service skills. Candidate to be computer-literate, and proficient in Microsoft Office applications. Strong verbal and written skills are a must.
Key Responsibilities:
Assist in directing leasing staff, resident retention, lease renewals, leasing, training and other objectives for the property. Answer and respond to daily e-mails and phone calls in a prompt manner (same day response). Complete rent collection in a timely manner. Enter leasing unit information; assign work to additional leasing staff. At all times, ensure resident and guest compliance with the terms and conditions of leases, property rules, and regulations Prepare, review, and execute leases with new and returning residents Accurately track leasing; submitting reports as needed. Assist residents with maintenance requests and forward to maintenance department. Oversee resident accounts, making sure that amounts are correctly charged and paid. Conduct summer turn inspections and security deposit refunds. Schedule tours and set up appointments for prospective residents. Work with leasing staff to lease available apartments Coordinate training sessions on leasing, sales, and tour expectations with all office staff Attend and participate in company approved continuing education classes. Coordinate initial check-in procedures and move in checklists. Overview of properties, to Include review of cleaning standards, groundwork and snow removal activity. Any other assigned tasks.
Essential Job Functions:
Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. Demonstrate an ability to support and contribute to community team. Demonstrate strong oral and written communication skills. Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software Must possess a positive attitude Participate in training to comply with new or existing laws. Full-time day hours, ability to work a flexible schedule including evenings and weekends for events and move ins. Experience in previous relevant customer service. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
Pay Range:
$55,000 - $65,000 per year
Job Type:
Full-time Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
