Job Objectives The Regional Property Manager is responsible for overseeing and managing L&M Property Management's regional property management activities and operations, including occupancy, tenant relations, and maintenance functions. The incumbent in this role manages and oversees the work of multi-site property managers, assistant property managers and staff. The Regional Property Manager collaborates with internal and external stakeholders in the considerations of significant goals, concepts, initiatives, and other activities that profoundly affect Home Forward, its employees, and the people that it serves. Essential Job Functions The individual in this position is expected to engage in the following work-related activities.

• Manage teams across several properties to ensure smooth operations, provide coaching, training, hiring and performance management
• Coordinate and participate in the development and implementation of goals, objectives, policies, and priorities for assigned property management programs; identify resource needs; recommend and implement policies and procedures.
• Identify opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements.
• Plan, organize, monitor, and implement programs for property management, maintenance, and resident services including subsidy conversion activity, preventive maintenance programs, capital improvements, and resolution of resident housing concerns and complaints.
• Participate in the development and administration of assigned program budget; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures.
• Prepare, review, train and distribute new or revised regulations affecting operations and answer questions regarding established policies, procedures, and regulations.
• Assure inspections on housing units and facilities are completed as required to determine repair, maintenance, and refurbishing needs; review reports and discuss preventative maintenance inspection outcomes with staff.
• Review lease compliance and evictions, and complaints; and implement decisions.
• Coordinate programs with those of other divisions and outside agencies and organizations; prepare and present staff reports and other necessary correspondence.
• Assure portfolios budget for an inventory of maintenance supplies, materials, tools, and equipment needed to maintain the property.
• Participate in ongoing learning and development activities related to your role, your professional development, and organizational goals.
• Ensure proper maintenance of supporting documents, files, logs, and records; prepare or coordinate various administrative and statistical reports relating to L&M Property Management clients and programs within area of assignment.
• Perform related duties and responsibilities as required. Qualifications Required Skills and Abilities
• Strong leadership and team management skills, with the ability to motivate and guide a diverse team.
• Problem-solving skills and ability to handle conflicts and challenging situations.
• Ability to efficiently handle multiple assignments and priorities.
• Ability to prepare clear and concise reports, records, and files.
• Excellent verbal and written communication skills.
• Strong customer service skills with the ability to respond to requests in a timely and courteous manner.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proven ability to build and maintain relationships with those contacted in the course of work.
• Proficiency in computer applications, including Google Workspace, Calendaring, word processing and spreadsheet software.
• Exemplify traits that reflect L&M Property Management's mission, and organizational values, including trustworthiness, integrity, and openness to change. Education and Experience Guidelines
• Seven years of increasingly responsible property management experience, including three years of multi-site management and supervisory experience.

Bachelor's degree from an accredited college or university with major course work in property management, real estate, business administration, social services, or related field preferred. A related degree may substitute for work experience requirement.

• Knowledge of PH, PBS8, and tax credit housing programs preferred.
• Possession of or ability to obtain Public Housing Manager (PHM) or Certified Property Manager (CPM) certification required.

L&M Property Management recognizes that knowledge, skills, and experience may be gained through lived experience as well as education, professional experience, volunteering, or other means. Physical Demands and Working Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Physical Effort

MODERATE

The work requires some physical exertion, such as long periods of standing or walking or similar activities; or recurring lifting of moderately heavy items, such as equipment. The work may require above average agility and dexterity. Environment Duties are performed on-site work at L&M Property Management's administrative office located at 800 Rice Street St. Paul, MN 55117 that can include interactions with the public, residents, participants, and community partners. Travel requirements Occasionally travels locally and regionally. Hours Required Regularly works a core schedule during the week and may be expected to work additional hours, attend evening or weekend meetings to include being on a rotating on-call shift and physically responding to properties as needed, or be available for urgent matters as they arise. Reasonable Accommodation Notice If your ability to perform any essential functions listed is impacted by a disability, temporary or permanent, you may reach out to Human Resources for assistance in exploring reasonable accommodations. Supervision Received and Exercised Reports to remote Company Supervisor. This position directs managers; provides strategic oversite, goal setting, and development.

Pay:

$37.00 - $41.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Health insurance Paid time off Parental leave

Work Location:

In person