A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Maxus Properties is seeking a Leasing Manager for Station Plaza Apartments in Kirkwood, Missouri.
Who We Are:
Maxus Properties, established in 1987, manages a diverse portfolio of rental housing, encompassing both market-rate and affordable properties. We specialize in revitalizing underperforming assets. Our mission is to enhance property value through a combination of experienced personnel and advanced technology, with a strong focus on achieving high resident retention and occupancy rates. Position Summary The Leasing Manager is responsible for driving occupancy, revenue, and leasing performance through strong sales leadership, consistent training, file accuracy, and marketing execution. This role oversees daily leasing operations, develops and coaches the leasing team, ensures compliance and audit accuracy, and delivers a best-in-class prospect and resident experience. The Leasing Manager will assist in Management duties in the Property Manager's absence. Key Responsibilities Leasing & Sales Leadership Drive leasing performance to meet or exceed occupancy, traffic, and conversion goals Lead daily leasing operations and ensure strong follow-up, closing, and customer service standards Monitor leasing metrics, including traffic, closing ratios, follow-up effectiveness, and move-in volume Ensure show apartments and model units are toured and market-ready Team Development & Training Train, coach, and mentor leasing staff on sales techniques, closing methods, and follow-up standards Conduct regular role plays, call reviews, and performance feedback sessions Lead leasing-focused morning meetings and provide weekly move-in and pipeline updates Foster a sales-driven, accountable, and collaborative team culture File Auditing & Compliance Audit applicant files prior to the Property Manager approval Audit move-in files prior to move-in day and ensure a timely handoff to the Property Manager Ensure all leasing files meet company standards and Fair Housing requirements Marketing & Reputation Management Execute onsite and digital marketing initiatives in coordination with management Oversee social media campaigns and outreach efforts Assist with reputation management and lead source optimization Operational Support Collaborate closely with the Property Manager on leasing strategy and performance Step in to support the Property Manager role when needed, including: Delinquency management Move-in and move-out processing Renewal processing Move-out confirmations Pre Move Out Inspections Maintain accurate records in property management and CRM systems
Qualifications Required:
2+ years of multifamily leasing experience Previous leadership, senior leasing, or supervisory experience preferred Strong sales, closing, and customer service skills Solid understanding of Fair Housing laws and leasing compliance Experience in auditing leasing files and applications Proficiency with property management and CRM software (Knock experience preferred)
Preferred:
Lease-up or high-volume leasing experience Experience with reputation management and social media marketing Industry certifications a Plus!(NALP, CAM, etc.) All qualified candidates will be subject to drug testing and a criminal background check. We are committed to being an equal opportunity employer.
