Job Title:

Portfolio Manager (On-Site Leader)

Location:

On-site /

Regional Properties Employment Type:

Full-Time Position Overview Are you an energetic, self-motivated leader ready to take ownership of a vibrant residential community? As our Portfolio Manager , you will lead daily site operations, champion financial growth, and build an exceptional community experience for our residents and team. Inspired by the FISH! Philosophy-focusing on presence, a positive attitude, and genuine care-we combine a supportive, engaging culture with clear accountability and high operational standards. We are looking for a proactive professional who drives real results, brings outstanding attendance and dedication, and takes pride in elevating their property every day.

Key ResponsibilitiesScope of Work Site OperationsProperty Care Proactive Property Management:

Walk the site regularly, conducting thorough walkthroughs to ensure top-notch curb appeal, cleanliness, and structural condition. Take initiative to resolve maintenance, building, concrete, or asphalt issues before they become major projects.

Work OrderVendor Leadership:

Oversee work orders and vendor projects to guarantee prompt, high-quality resolution and strong accountability.

Asset Protection:

Protect property value and owner investment by managing operating budgets thoughtfully, reviewing invoices carefully, and seeking efficiencies across operations.

Leasing, Resident ExperienceCompliance End-to-End Leasing Management:

Guide the entire resident journey-from application intake and lease creation to seamless move-ins, renewals, and departures.

Resident EngagementRetention:

Deliver warm, responsive service at every interaction. Handle resident feedback and resolve issues empathetically to create a welcoming home environment and drive long-term retention.

Regulatory Compliance:

Uphold Fair Housing standards and internal leasing policies rigorously. Submit compliance-related files accurately and on schedule.

FinancialAdministrative Precision Accounts Receivable Oversight:

Monitor AR reports, address delinquencies promptly, and keep precise records of all credits and outstanding balances.

PayrollTime Tracking:

Review timecards accurately, assist with payroll coordination, and track team performance milestones.

Ownership Ethic:

Focus on getting the job done right each day, prioritizing task closure and operational quality over rigid hours.

Leadership, TeamSafety Reliable Leadership:

Lead by example through dependable attendance and an engaged daily presence for your team and residents.

Team Mentorship:

Guide and motivate onsite maintenance and leasing team members, building a culture of respect, open feedback, and shared pride.

Clear CommunicationSafety:

Maintain clear, constructive communication across departments while enforcing OSHA safety regulations and internal standards.

QualificationsKey Competencies Experience:

Background in property management or real estate operations preferred, or proven success in site-level leadership roles (e.g., General Manager, Assistant Manager, Operations Lead, or Supervisory roles) directing teams, managing vendor relations, driving resident satisfaction, and overseeing property budgets.

Work EthicMindset:

Strong personal drive, highly reliable attendance, and a results-focused approach to taking full ownership of your property.

Core Competencies:

Excellent attention to detail, financial intuition, proactive problem-solving skills, and the ability to inspire trust across teams and residents.

Culture Alignment:

A positive, can-do mindset that reflects our service philosophy while maintaining sharp operational rigor.

Technical Proficiency:

Familiarity with industry platforms (such as AppFolio, Yardi, Entrata, Rent Manager, or ISolved) and office applications (Google Workspace / Microsoft Office).

Industry Knowledge:

Working knowledge of Fair Housing guidelines, vendor contracting, and fundamental facility maintenance needs.

BenefitsPerks HealthWellness:

Employer-covered basic preventive care for employees, optional medical cooperative coverage, or ICHRA reimbursement options for external plans.

Financial GrowthRewards:

401(k) plan with 1-year eligibility, Flexible Spending Account (FSA) featuring a 100% employer match up to $75/paycheck, and performance bonuses.

Comprehensive Insurance:

Dental and vision coverage, company-paid and voluntary life insurance, plus supplemental plans (disability, critical illness, cancer).

Time OffBalance:

Paid holidays plus vacation, sick, and floating leave during your first year (personal days begin accruing in year two).