A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
The Director of Residential Life provides leadership, supervision, and spiritual nurture for Black Mountain Home's residential care programs, ensuring safe, nurturing, and Christ-centered environments for children and youth. This role oversees residential staff, promotes excellence in caregiving practices, supports youth placement stability, and ensures compliance with licensing, accreditation, and ministry standards. The Director serves as a member of the organization's leadership team, partners with program leaders to strengthen residential services, and helps cultivate the spiritual growth and professional development of staff while advancing the mission of Black Mountain Home - "Glorying God by caring for children, youth and families". Key Responsibilities Lead, supervise, and support residential staff, including houseparents and residential support staff. Provide pastoral care, mentoring, and spiritual encouragement to direct care staff. Ensure consistent implementation of trauma-informed practices. Support staff in managing youth needs, household dynamics, and placement stability. Coordinate staffing coverage, participate in on-call support, and assist with direct care needs when necessary. Identify staff development needs and coordinate training opportunities to strengthen program quality. Collaborate with program leaders to maintain licensing compliance, accreditation standards, and organizational excellence. Participate in leadership, quality improvement, and case management meetings. Model Christian faith and support the ministry's mission through prayer, staff engagement, and spiritual leadership.
Requirements:
Ideal candidate has a minimum of 5 years experience working in residential care settings, lived experience as a full time direct care staff, and residential care leadership experience. This position is ideal for a seasoned residential care professional who combines strong leadership skills, a heart for ministry, and a commitment to helping children and youth thrive. Reports to - Vice President of Programs
