Qualified Professional (IDD Services) Jacksonville, NC | Full-Time | $38,000 - $49,000/year Make a Difference. Lead with Compassion. At A Caring Heart Case Management, we believe every individual deserves the chance to live with dignity, independence, and purpose. We're seeking a Qualified Professional (QP) to join our fast-growing agency and ensure individuals with intellectual and developmental disabilities (IDD) receive the highest quality of care and support . If you're an experienced human services professional with a passion for advocacy and leadership , this is your opportunity to create lasting impact . Position Overview Are you a dedicated professional with a passion for supporting individuals with intellectual and developmental disabilities (I/DD) in a fast growing agency ? We are seeking a Full-Time Qualified Professional (QP) to oversee and supervise services that make a meaningful impact in the lives of those we serve. In this role, you will supervise services provided to individuals receiving Day Program, Community Services, In-Home Services, and Residential Services . Your leadership will ensure quality, person-centered care and full compliance with all service plans, documentation guidelines, and regulatory requirements. What You'll Do Supervise, mentor, and support direct care staff working with individuals with IDD Ensure high-quality services by overseeing care plans, documentation, and compliance standards Partner with families, guardians, and community professionals to advocate for individual needs Conduct regular observations in homes, workplaces, community settings, and residential environments Assist in developing Individual Support Plans (ISP) that focus on strengths, goals, and independence Help families identify and select the best support staff for their loved ones

What We're Looking For Education:

Bachelor's degree in Human Services (required)

Experience:

Minimum 2 years working directly with individuals with IDD (required)

Leadership:

Supervisory experience (required)

Transportation:

Valid driver's license, vehicle registration, and auto insurance (required)

Professionalism:

Strong writing, documentation, and organizational skills

Background:

Clean criminal background check and professional references Why Join A Caring Heart? Be part of a mission-driven team that values advocacy, inclusion, and compassion Receive ongoing training to stay current with best practices in IDD services Make a real impact in the lives of individuals and families in your community Salary based on skills, knowledge, and experience ($38K - $49K annually) How to Apply Apply directly on Indeed. (Please have your driver's license, social security card, vehicle registration, auto insurance, and proof of education ready for upload.) About Us A Caring Heart Case Management provides person-centered services including group homes, day programs, respite care, and community-based supports. We take pride in empowering individuals with IDD to live fulfilling, connected, and independent lives—because every person deserves a caring heart. Ready to lead with compassion and make a difference every day? Apply today!

Job Type:

Full-time Pay:

$38,000.00 - $49,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Application Question(s): Please describe the degree you have earned, including your major field of study. Additionally, share any minor(s), concentration areas, or specialized coursework you completed that you feel are relevant to this position. Do you have a vehicle for use at work? Please describe your experience in a supervisory role, particularly as it relates to overseeing Direct Support Professionals (DSPs). Include details about your responsibilities, the number of staff you supervised, and how you supported their performance and development. How confident are you in your ability to write Individual Support Plans (ISPs)? Please include any experience you have with developing person-centered goals, documenting outcomes, and ensuring compliance with regulatory standards. This position may require physical tasks such as lifting, pushing, or pulling. Are you able to safely lift and carry up to 25 pounds on a regular basis and up to 100 pounds occasionally, without assistance? Are you comfortable assisting individuals with Activities of Daily Living (ADLs) after receiving training? These tasks may include but are not limited to: Personal Care, Mobility Support, Meal Preparation & Feeding, Toileting & Continence Care, and/or Household Tasks. Would you be comfortable performing these essential duties as part of your role? Are you currently credentialed as a Qualified Intellectual and Developmental Disabilities Professional (QIDDP or QP) under North Carolina state regulations? If so, please include details such as your qualifying degree, relevant experience, and the date you were credentialed.

Education:

Bachelor's (Required)

Experience:

Driving:

3 years (Required)

Supervising:

1 year (Required) Assisting with

ADLs:

1 year (Preferred) Working with people with developmental disabilities: 2 years (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

Jacksonville, NC 28540 (Required)

Work Location:

In person