Self-Storage Property Manager - Waxhaw, NC Go Store It - 2.5 Waxhaw, NC Job Details Part-time $21 - $25 an hour 3 days ago Qualifications Communication skills Entry level
Full Job Description Job Summary:
We are seeking a Part-Time Property Manager who takes pride in keeping our facility in top condition while serving as the face of our brand on-site. This is a hands-on role with real ownership—our Maintenance Associates effectively run their sites, blending facility upkeep with customer service, sales, and reputation management. The ideal candidate understands that a clean, well-maintained property directly drives tenant satisfaction, positive online reviews, and new rentals, and takes personal responsibility for all three. Qualifications High school diploma or equivalent. Ability to use hand and power tools safely. Strong attention to detail and problem-solving skills. Excellent communication and interpersonal skills, with a genuine customer-service orientation. Comfort interacting with prospective and current tenants, including answering questions and closing rentals. A positive, professional demeanor that reflects well on the company in person and online. Responsibilities Maintenance & Facility Upkeep Conduct maintenance tasks such as replacing light bulbs, fixing leaky faucets, and painting walls. Perform routine inspections of building systems and grounds. Assist with landscaping, debris removal, and general cleaning to maintain strong curb appeal. Respond promptly to maintenance issues Follow safety guidelines and maintain a clean, organized work environment. Customer Service & Sales Greet tenants and visitors warmly, creating a welcoming first impression that supports rentals and retention. Guide prospects through the rental process and close new rentals, answering questions about units, pricing, and availability. Build relationships with current tenants to drive retention and reduce turnover. Identify and act on opportunities to improve the customer experience on-site. Online Reputation & Reviews Maintain a clean, presentable property that encourages positive customer impressions and online reviews. Provide service that earns five-star feedback, and—when appropriate—invite satisfied tenants to share their experience on Google. Action any tenant concerns quickly and directly to resolve issues before they affect the site's online reputation.