Position title: Property Management Support Reports to:

Director of Property Management Classification:

Non-Exempt Job Summary:

The Property Management Support position is responsible for performing tasks common to all Occupancy Specialists. Primary responsibilities include, but are not limited to, marketing properties, processing mail, ordering office supplies, creating and delivering tenant notices, handling applicant phone calls, accompanying Occupancy Specialists and/or Maintenance staff on inspections, key management, scheduling meetings, taking meeting minutes, mailing out, reviewing and tracking applications. This position may also assist Occupancy Specialists and Director of Property Management as needed.

Essential Functions:

• Initial handling of applications.
• Follows Fair Housing Laws.
• Communicate with applicants/tenants in a manner that is productive, respectful, and professional.
• Processes marketing for properties.

Team Support Competencies:

Accountability:

Readily accepts own role in the outcome of a situation whether positive or negative.

Adaptability and Flexibility:

Able to change directions as priorities shift and thrive in environments that require the ability to adapt to changing circumstances.

Dependability:

Fulfills commitments consistently and can be counted on to do what they agree to do

Detail Orientation:

Produces high-quality work with few errors by being aware of and paying attention to the many pieces that make up the "whole" of a task or project.

Prioritization:

Ranks goals, tasks, and projects by importance to support successful outcomes.

• Oral /

Written Communication:

Ability to clearly convey messages, ideas and expectations through the effective use of words, body language, voice tone and written correspondence. (Phone calls, voicemails, letters, email, etc.)

Listening Skills:

Ability to assimilate spoken messages by being and by using skills to understand the meaning behind a speaker's words.

Teamwork and Collaboration:

Ability to work effectively with others to achieve common causes.

Desired Qualifications:

• Familiarity with SCS Housing Properties and Programs (will train the right person).
• Familiarity with LIHTC and HUD Housing Programs (will train the right person).
• Ability to file accurately and consistently.
• Willingness and ability to learn and effectively utilize Property Management software to perform essential functions of the position.
• Ability to communicate with outside agencies in a professional manner.
• Strong computer skills, including knowledge of Microsoft Word, Excel, and Outlook.
• Valid driver's License
• Proof of vehicle insurance and a dependable vehicle
• Willingness to travel to various sites that are managed by Southwestern Community Services.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Professional development assistance Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person