A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Woodbury, NJ Pay rate: $26-$28 The Property Administrator will provide first-class property management service and assist the Property Management team with day-to-day administrative support including accounts payable functions, general administrative support, and tenant/vendor customer relations.
Essential Duties & Responsibilities:
Manage phones and front-line tenant communication. Provide excellent customer service to both external and internal customers. Handle tenant relations and deliver exceptional customer service. Track insurance compliance and maintain required documentation. Conduct regular building inspections and report any issues. Monitor the work order system to ensure timely completion and closing of tenant work-order requests. Work cohesively with engineers and tenants on any problem areas and ensure tenant satisfaction. Monitor and manage work orders to ensure timely action and follow-through. Prepare and assist with service contracts. Make sure the office is consistently covered to allow the Property Manager time to interact with tenants and address immediate building needs. Review for accuracy and transmit vendor invoices to the accounts payable program. Ensure invoice coding is correct before sending to the manager for approval. Code invoices accurately in accordance with company procedures. Coordinate all tenant pre-move-in requirements such as access cards/keys, lobby directory updates, and mailbox assignments. Assist with scheduling and coordinating meetings. Use AppFolio software for tenant and accounting files. Organize and maintain lease folders, construction files, vendor files, and building operations policies. Monitor and maintain current fire warden lists and update accordingly. Prepare correspondence as required. Maintain office equipment and order office supplies as needed. Help coordinate tenant events. Open, sort, and distribute all incoming mail. Perform any additional duties assigned by the Property Management team.
Requirements & Work Experience:
Minimum of 3 years' experience in commercial property management. High School diploma or equivalent required. Experience working with property management and accounting systems, with the ability to quickly learn new platforms. Strong working knowledge of Microsoft Office. Experience with MRI, Workspeed, and Avid BillPay is a plus. Strong customer service, communication (verbal and written), organizational, and problem-solving skills.
Other Desired Skills & Abilities:
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard scenarios using basic analytical skills. Basic understanding of financial terminology and principles. Ability to calculate simple figures such as percentages. #
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