Residential Supervisor

Welcome House Inc. is currently hiring for Residential Supervisor. (Westside of CLE) The Residential Supervisor is a hands-on, site supervisory position. This is not a desk job or office job. You will still be working directly with the clients in the home you will be responsible for. The Residential Supervisor will work in cooperation with residential and program staff to ensure that the Direct Support Professionals are knowledgeable and providing client services as required per each client's ISP. This opportunity is great for someone that really enjoys leading a team and is passionate about providing the best home possible for individuals that need our assistance. What's in it for you? Set schedules ~ Paid training ~ Paid time off ~ Benefits with health, dental, & vision available ~ Tuition reimbursement ~ Gym membership reimbursement ~ 403b with matching for retirement & $1,000 referral bonus!

REQUIREMENTS

Must have high school diploma or GED At least one year experience in IDD or working as a Direct Support Professional (with some management experience preferred) Age 21 or older Ability to lift 50 pounds and safely lift, turn, position and transfer individuals with physical disabilities Need to have open availability Must have reliable transportation and auto insurance Valid Ohio Driver's License with than three violations in the past three years and no convictions of OVI, vehicular homicide, driving without a suspension, or tickets over 10+ mph. Must be able to pass background check

RESPONSIBILITIES

Client Services

• Oversee the day-to-day functioning of the assigned site including ensuring immediate client health & safety needs and staffing/supervision levels are provided
• Maintain up to date knowledge of all client's ISPs—including all medical, psychiatric, behavioral, nutritional, social and physical needs and ensure that staff are adhering to each ISP. Provide info to DRS in preparation for ISP process and ensure new/revised ISP is implemented and staff are trained.
• Ensure that each client has ample opportunity to get involved in their community and that community activities are planned and executed by staff
• Ensure all UIRs are reported timely and completed accurately by staff.
• Assist in the UIR and MUI investigation process.
• Assist with client admissions/discharges.

Team Communication:

• Communicate information pertinent to client services, training topics and/or Welcome House policy or procedure to staff at site.
• Directly communicate with DRS on needs that must be addressed for changes made to ISP as needed.
• Ensure appropriate communication systems are in place between home and Day/Activity programs.

Medical:

• Ensure med cart is appropriately stocked and includes all prescribed physician's orders; pursuing medication refills and/or new prescriptions as needed
• Oversee medication administration and MAR documentation, ensuring clients are receiving proper medications and medication changes are implemented timely and without error
• Manage monthly MAR changeover from pharmacy, ensuring all meds are accounted for and available
• Monitor client acute and chronic medical needs and pursue necessary treatment or guidance
• Schedule and run client psychiatric appointments and other appointments that require specialized knowledge of individual as needed
• Ensure healthy food options are available/provided and client diet orders are followed

Financial:

• Manage each client's banking—including personal billing, bank transactions, client budgeting & receipts.
• Plan weekly menus and shop accordingly within household budget.

Staff Training & Oversight:

• Train new staff members on client-specific and house-specific information, providing hands-on instruction & demonstration and utilizing appropriate forms & training materials
• Monitor timesheets/punches and compare to weekly billing sheets. Communicate with the DRS to ensure completion.
• Monitor staff documentation completion and address concerns with staff responsible and communicate issues to DRS.
• Document issues pertaining to staff corrective action and give information to DRS to address.

Home Management:

• Ensure that site is in compliance with all regulations—including fire drills, severe weather drills, crisis and emergency plans. Document accordingly and maintain those documents as required.
• Ensure site is equipped to handle emergencies and stocked with appropriate supplies/kits and that each staff person is trained on their use.
• Perform other duties as assigned.
• This position is not eligible for remote work.

Job Type:

Full-time Pay:

$23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Work Location:

On the road