Regional Manager (Residential Cleaning Company) Bonnie and a Broom Tulsa, OK Job Details Full-time $50,000 - $60,000 a year 18 hours ago Qualifications Team management Cleaning Business operations Full Job Description If these core values resonate with you, you're a perfect fit for our team: Do your

Best Work :

We take pride in our work. Every clean is an interview with our clients. Act with

Integrity :

We do what we say we'll do. We take responsibility and earn trust through our actions. Build the

Legacy :

We're building a company that other cleaners want to work for. We don't tolerate gossip or talking bad about our teammates Delight the

Customer :

Cleaning is a luxury and we want every service to feel luxury. We go above and beyond and build relationships of trust with our customers.

Embrace Change :

We control what we can control and embrace the new opportunities that change presents.

Seek Feedback :

We can always improve and get better. We actively seek feedback with a positive attitude and are quick to make changes when necessary About the

Role:

We are hiring a full-time operations manager to help launch our new cleaning branch in Tulsa, OK for Bonnie and a Broom. This position will work closely with the owner and existing administrative team to unlock our next level of growth. If you have experience as a residential cleaner and managing teams of residential cleaners, we would love to interview you! Bonnie and a Broom has a vision to not only be the best and biggest cleaning company in Tulsa, OK but nationwide. To do this, a strong operations manager here in Tulsa is crucial.

Responsibilities of this role include:

Own hiring and staffing: job posts, interviews, training, test cleans, performance management, and ensuring proper team coverage Ensure service quality and customer satisfaction: ride-alongs, quality checks, real-time feedback, performance plans, and handling escalations Lead company culture and team engagement: meetings, recognition programs, challenges, and team events Oversee scheduling and capacity planning: approve schedules, ensure coverage, and maintain ability to handle last-minute jobs Manage financial performance: approve payroll, pricing and pay exceptions, and protect profit targets Drive sales execution: review sales calls, support quoting, meet with key clients, and maintain close-rate targets Run operations and reporting cadence: weekly business reviews, KPI reporting to owner, and continuous problem solving Manage and develop office staff: daily standups, task assignment, productivity management, and operational accountability If you read this job description and thought both "I would love this job" and "I would be perfect for this" we would love to speak with you!

Pay:

$50,000.00 - $60,000.00 per year Application Question(s): Are you excited about building the biggest and best cleaning company in Tulsa?

Experience:

cleaning: 2 years (Required) management: 1 year (Required)

Work Location:

In person