Job Title:

Property Manager Department:

Operations Reports To:

Senior Property Manager Our Expectations/The Stanford Culture Every member of the Stanford team is expected to share 100% responsibility for the well-being of this company, its employees, and above all, the people we serve. Each member is expected to assume 100% responsibility for his/her charge and to be effective and fully engaged advocates, problem-solvers and participants in the ever-evolving process of becoming a company of excellence. Your Job You are assigned a portfolio of 1-4 properties, each with a local property maintenance and cleaning team that will work under your supervision. You engage directly with these properties and your property team(s) to ensure that they are managed at the highest possible level of excellence, consistent with Stanford's vision, mission and values. You are responsible for the full scope of activities related to the successful management of your properties, including tenant relations, community and vendor relationships, legal and regulatory requirements, maintenance and capital improvement needs, budget management, and other activities, as required to achieve stated outcomes. Our Foundational Goals and Your Contribution to the Company At the core of every employee's responsibility is the achievement of what we call our 5

F's:

• Full
• To the highest degree possible, maintain 100% occupancy and drive the property's marketing plan and activities. Flush
• Collect rents, in full and on time, and manage all related activities. Flawless
• Maintain all paperwork, systems, and files at the highest levels of excellence (inspection-ready) at all times. Fabulous
• Coordinate and oversee maintenance of the physical plant(s) at the highest possible level, including annual capital improvements. Friendly
• Create and maintain a safe and welcoming community for all tenants, staff and other stakeholders.

In Addendum A , you will find a sample list of tasks, as well as a comprehensive list of functional area in which you are charged with of excellent outcomes. While these responsibilities will pull you in many directions, it is your job to remember that they are all in service of the 5 F's, and hold that standard in all you do. Your successful execution of your responsibilities contributes to the success of all stakeholders, from tenants to owners. Here are just a few of the positive impacts of being excellent in your role at

Stanford Management:

Tenants have access to affordable housing that is safe, clean, welcoming and elicits feelings of pride and a sense of community. Each property has the reserve funds to be maintained at its highest possible level. The larger local communities view Stanford affordable housing properties as an asset to their communities. Your co-workers experience pride in being part of a team that executes its mission with integrity and excellence. Stanford Management has the resources to support its employees at the highest possible level, including training, compensation, and other supports. Your Supervisory Responsibilities You will supervise local property staff including maintenance, cleaning and tenant support. Your Team(s)

Property Managers :

You will be supported in your work by a Senior Property Manager and, through them, will be part of a team of Property Managers providing mutual support and cooperation.

Local Property Team :

At each property, you will manage, and be part of, a small team comprised of a Maintenance Technician (or equivalent), Cleaning Specialist (or equivalent) and, in rare instances, a Resident Services Coordinator.

Team Stanford :

Team Stanford is comprised of all Stanford Management employees. The Team Stanford SharePoint home page is our primary communication venue. You are responsible for all information communicated there and it is expected that you will be an active participant in providing feedback, support and encouragement to your fellow team members. What is Required to be Successful As a Property Manager, you must have a unique combination of organizational and people skills. You must be highly self-motivated, organized, and a skilled leader and independent thinker, able to work in an autonomous manner while maintaining strong communication with your colleagues and Senior Property Manager, as well as the home office. You must be a patient and active listener with healthy boundaries and the desire to deal with problems involving multiple variables and in situations where little standardization exists. You must have a strong ability to prioritize, multi-task, meet deadlines and be able to switch focus quickly when needed. You must be able to establish and maintain credibility within the organization and with external vendors and stakeholders. The Property Manager is responsible for the daily operations of an assigned property (or portfolio of properties), ensuring efficient management, financial performance, regulatory compliance, and high levels of resident satisfaction. Working under the supervision of the Senior Property Manager, this role provides leadership to on-site staff, oversees leasing and maintenance functions, and ensures consistent implementation of company policies and procedures. Key Responsibilities Property Operations Oversee day-to-day operations of assigned property, including leasing, rent collection, maintenance coordination, and resident services. Ensure all property records, leases, and documentation are accurate, organized, and compliant with company standards. Conduct regular site inspections to ensure the property is well-maintained, safe, and attractive. Coordinate vendor services, contracts, and purchasing for property needs. Financial Management Prepare and manage the property's annual budget in collaboration with the Senior Property Manager. Monitor income, expenses, and cash flow to ensure financial targets are met. Ensure timely rent collection, manage delinquencies, and enforce lease terms. Review and approve invoices, purchase orders, and expense reports. Leasing & Marketing Oversee leasing activity to maintain targeted occupancy and minimize vacancies. Ensure units are turned over efficiently and meet quality standards before move-in. Monitor market trends and recommend adjustments to pricing, marketing, or leasing strategies. Maintain accurate records of lease renewals, notices, and resident turnover. Resident Relations Build strong relationships with residents to ensure satisfaction, retention, and positive community engagement. Address and resolve resident concerns promptly and professionally. Enforce lease policies fairly and consistently. Organize and support community-building initiatives or events. Staff Leadership & Development Supervise on-site staff (leasing, maintenance, administrative) and provide direction, training, and performance management. Foster a culture of accountability, teamwork, and service excellence. Ensure staff follow company policies, safety standards, and compliance requirements. Compliance & Risk Management Ensure compliance with all local, state, and federal housing regulations and landlord-tenant laws. Maintain accurate resident files and records required for compliance and audits. Oversee risk management practices, including safety inspections and incident reporting. Qualifications Bachelor's degree in business, Real Estate, or related field preferred, or equivalent experience. 3-5 years of property management experience, including staff supervision. Strong knowledge of leasing, property operations, and landlord-tenant laws. Proficiency with property management software (e.g., Yardi, AppFolio, RealPage) and MS Office Suite. CAM, ARM, or similar designation a plus. Competencies Strong leadership and organizational skills. Excellent communication and customer service abilities. Financial acumen with ability to manage budgets and analyze reports. Problem-solving and conflict-resolution skills. Commitment to operational efficiency and resident satisfaction.

Physical demands:

You will engage in a wide range of activities associated with normal office environments, including sitting, kneeling, bending and standing, and using hands and fingers to manipulate a keyboard and mouse, telephone, and other office devices. You may, at times, be exposed to outside weather conditions or be exposed to wet and/or humid conditions, moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, or risk of shock and vibration Your Supervisory Responsibilities You will supervise local property staff including maintenance, cleaning and tenant support. Your Team(s)

Property Managers :

You will create a support team(s) of Property Managers providing mutual support and cooperation.

Leadership Team :

You will be a key member of the Stanford Leadership Team, under the direction of the Operations Manager and CEO.

Team Stanford :

Team Stanford is comprised of all Stanford Management employees. The Team Stanford SharePoint home page is our primary communication venue. You are responsible for all information collected there and it is expected that you will be an active participant in providing feedback, support and encouragement to your fellow team members.

Educational/Experiential Requirements:

High School diploma or GED; Minimum of two years' experience in the affordable housing industry and/or an equivalent combination of education and experience. COS and STAR Certification or willingness to obtain in your first year of employment. (Stanford Management will underwrite the cost of these certifications, as needed.) REAC experience and working knowledge of facilities management highly preferred. Knowledge of Section 515, Section 8, LIHTC and RLP programs. Strong math skills. High level written and verbal communication skills. Competence in Office 365 applications (Excel, Word, Outlook), as well as property management software, and ability to learn and apply new skills quickly.

Physical demands:

You engage in a wide range of activities associated with normal office environments, including sitting, kneeling, bending and standing, and using hands and fingers to manipulate a keyboard and mouse, telephone, and other office devices. You will regularly drive to Stanford properties up to several hours from your home office, using a personal or company car. You will regularly move about Stanford properties to inspect facilities and meet with co-workers.

Your Work Environment:

Your work environment is a normal office setting. You will spend no less than 3 days each week visiting other Stanford properties and/or working in/with those properties via distance technology. The noise level in the work environment is usually quiet. As required, you will travel to the home office or other venues via car, air or other public transportation.

Your Salary and Benefits Salary :

Your salary has been negotiated at the time of hire and will be reviewed on an annual basis. Benefits. Stanford Management provides a generous benefits package that includes: Health insurance with multiple options to fit your health and budget needs. Stanford contributes substantially to annual premiums, with the employee contribution automatically deducted from bi-weekly payroll deposits. Dental and Vision insurance options, employee paid. Short-term and Long-Term disability insurance, fully paid by Stanford Management. Up to Three weeks of PTO annually. Prorated based on hours worked. 10 paid holidays annually. 401k Retirement savings plan with Employer Match

• eligible at 1 year anniversary Employee Assistance Program. Ongoing training and professional development opportunities Company intranet with weekly celebrations of birthdays and anniversaries, insider Interviews, training tips, employee contests, holiday adopt-a
• family program, training opportunities, and more.

For part-time employees, these benefits may be modified or pro-rated. The above statements are intended to describe the general nature, level, and conditions of work required by an employee to successfully perform the essential functions of this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. Stanford reserves the right to modify or change the responsibilities listed in this job description as necessary to meet the changing needs or regulations of the real estate management industry in which we operate.

• External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case and site-specific basis.

I have reviewed this job description and am able to perform the essential functions of this position. ________________________ __________________________ Employee Signature Date Attachment A Sample Job Responsibilities Property Manager Sample Tasks Your responsibilities include, but are not limited to the following: Processing of Gross Rent certifications Management of waitlists Certification process Tenant interviews Requests for bids for capital improvements Onesite management and training Tenant Complaints Appeals process for rejected applicants Review of Reasonable Accommodation Requests Training of new property staff Collection of rents and property accounts receivable Maintaining 100% occupancy throughout portfolio. Maintaining of tenant files for compliance with regulatory requirements. Summarize Monthly Occupancy Reports (MOR). Ensure adequate personnel coverage for all properties. Collect, verify and submit bi-monthly time sheets for Property Managers and their staff. Consistent with Stanford's vision, mission, and values, demonstrate a positive, professional and customer-focused attitude with executive staff, managers, residents, vendors and the public, whether contact is by mail, e-mail, telephone or in person. These are sample tasks and do not represent a comprehensive list of responsibilities. You are charged with 100% ownership of excellent outcomes in the following areas: Ensure that your properties are inspection-ready at all times Complete EIVs accurately and on time Complete and submit all monthly reports on time and with accuracy and excellence Host property Audits and ensure excellent outcomes Collect all rents, in full and on time Approve Payroll and overtime for property staff Effectively manage all rejected application appeals Effectively manage Unauthorized Subsidy process Effectively manage credit approval for denied applicants Effectively manage Reasonable Accommodation applications/denials Conduct and oversee high quality training for maintenance and cleaning staff Secure best possible Snow/Lawn Contracts in a timely manner Effectively manage tenant relations and complaints Conduct annual performance evaluations for all maintenance and cleaning staff Conduct all assigned Payroll activities in an accurate and timely manner Ensure that all preventative maintenance is completed on time and at high level of excellence Track and manage reserves and ensure that all capital needs are completed on time and at a high level of excellence Coordinate contract maintenance & repairs and ensure they are completed on time and at a high level of excellence Maintain strong and positive relationships with all appropriate Code Enforcement officials for each property community Maintain strong and positive relationships with regulators Manage and execute evictions consistent with all applicable laws, regulations and policies

Pay:

$17.00

• $24.

00 per hour

Work Location:

In person