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The Apartment Gallery

Property Manager

Career Insights for Property Manager

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What they do

A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.

$74,452 / year median in Pennsylvania

+4% projected growth

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Job Description

Requirements:
High school diploma or equivalent Basic proficiency in computer technology including Word, Excel, and Outlook with the ability to learn and use other programs as needed Minimum of one (1) year of experience supervising teams of comparable size with a background in interviewing, training, supervision and performance evaluation preferred Professional demeanor and solid interpersonal skills Ability to handle emergency and pressure sensitive situations Excellent written and verbal communication skills Valid Driver's License with acceptable driving record and criminal background check Access to dedicated and reliable transportation Able and willing to work flexible hours including evenings and weekends Ability to work with confidential information Strong organizational skills
Responsibilities:
Overall responsibility for property including property operations, leasing process, budget management, personnel management, and resident relations Supervise, direct, train, and evaluate property management staff including evaluations, corrective actions, hiring, and firing Effectively communicate with residents, vendors, and other employees in a professional and courteous manner Assist with all leasing and sales responsibilities as needed Provide direction to the Maintenance Supervisor and maintenance team as needed Communicate with Maintenance Supervisor on a daily basis, reviewing all incomplete work and associated resolutions and timeframes Coordinate, schedule, and prepare vacant apartments for move-in in conjunction with Maintenance Supervisor Review and track progress of service requests Oversee and assist with managing property emergencies such as snow emergencies, fires, and floods Identify and work with maintenance to correct hazardous conditions throughout the property Conduct apartment and property inspections on a regular basis Present and enforce all company policies, rules, and regulations Research, implement, and monitor the effectiveness of marketing campaigns and initiatives ensuring the continuous flow of qualified traffic Understand and comply with Fair Housing Laws Assist other team members and complete other projects and duties as assigned
Essential Physical Qualifications:
Bending, climbing stairs, kneeling, lifting up to 15 pounds, stretching, squatting, and walking
Non-Essential Physical Qualifications:
Running and lifting over 15 pounds
Authority:
Recommend changes to the position and job duties which will improve efficiency and safety Hire and terminate employees under direct supervision with approval of the
Director or Assistant Director of Property Management Relationships:
Reports to the Director of Property Management or Assistant Director of Property Management Takes direction from the Director of Property Management Internal contacts: managers and associates External contacts: residents, vendors, and guests Must have reliable transportation and a valid driver's license with an acceptable driving record. You will be required to drive between multiple properties in locations including York, Ephrata and more.
Benefits:
After 60 days Medical Dental Vision Company Paid Life and AD&D Voluntary Life and AD&D Voluntary STD Company Paid LTD (Management Positions) Employee Assistance Program (EAP) After 90 days PTO Holiday Pay (8 paid holidays per year + 1 Floating Holiday) After 1 year 401k with match Birthday off with pay