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RESID003070

\",\"Description\":\"\\u003cp\\u003eThe Residential Program Manager works directly with people with Intellectual Disabilities, by overseeing the operations of numerous residential homes. This position directly supervises Residential Supervisors within the assigned residential locations. Duties include engaging people in meaningful activities related to their personal goals, supporting them to connect with people in places of interest in their communities, providing support with assistive technology, communication, skill building, discovery activities, maintaining health and safety, and/or personal care needs. Duties also include the supervision of Residential Supervisors and DSP\\u0026rsquo;s assigned to the programs they manage. This position is responsible for ensuring all applicable regulations and Penn-Mar policies and procedures are met. In the absence of the Residential Supervisor, the Residential Program Manager is responsible for the scheduling of team members, completion of all required documentation, medical oversight, and on-call responsibilities, which may require scheduling flexibility.\\u003c/p\\u003e\\n\\u003cp\\u003e\\u003cstrong\\u003eEducation/Experience\\u003c/strong\\u003e:\\u003cbr /\\u003e

AA degree and 4 years related experience required or\\u003cbr /\\u003e
BA degree and 2 years related experience required or\\u003cbr /\\u003e
Master\\u0026rsquo;s degree and 1year related experience required. \\u003cbr /\\u003e
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Demonstrate an understanding and commitment to Penn-Mar\\u0026rsquo;s Leadership Philosophy, which includes weekly 1:1 meeting with direct reports \\u003cbr /\\u003e
Responsible to hire, train, onboard, provide oversight and feedback to Residential Supervisors in the execution of their duties and also all DSPs within their assigned programs. \\u003cbr /\\u003e
Complete 6 month and annual performance reviews for Residential Supervisors and review and approve all DSP performance reviews within their assigned programs, fostering a culture of feedback and accountability within the program.\\u003cbr /\\u003e
Be knowledgeable about current policies and procedures and ensure team members are adhering to policies and procedures.\\u003cbr /\\u003e
Maintain professional relationships with all stakeholders, including the families of those supported.\\u003cbr /\\u003e
Ensure team members working in programs are qualified and trained.\\u003cbr /\\u003e
Be present in programs each week at various times and days to connect with various team members and interact with people supported.\\u003cbr /\\u003e
Monitor, review and approve direct reports timesheets and PTO within required timeframes.\\u003cbr /\\u003e
Review timesheets of all DSP\\u0026rsquo;s who work within their assigned program, within required timeframes.\\u003cbr /\\u003e
Maintain confidential information and exercise discretion. \\u003cbr /\\u003e
Participate in self-development activities or training.\\u003cbr /\\u003e
Be alert and orientated during scheduled shifts ensuring that all responsibilities are met. \\u003cbr /\\u003e
Schedule and lead department team meetings \\u003cbr /\\u003e
Attend and actively participate in Program Manager and Residential Supervisor meetings or other required meetings and communicate information with team members as appropriate.\\u003cbr /\\u003e
Create and demonstrate a culture of appreciation within teams.\\u003cbr /\\u003e
Facilitate organizational training as an adjunct training when deemed appropriate.\\u003cbr /\\u003e
Provide Direct Support within assigned programs, if appropriate scheduled coverage is not available, specifically when the Residential Supervisor position is vacant or on leave and unable to assure appropriate coverage.\\u003cbr /\\u003e
Actively on-call for assigned programs unless delegated to another manager.\\u003cbr /\\u003e
Actively participate and in organizational initiatives/change work\\u003c/p\\u003e\\n\\u003cp\\u003e\\u003cstrong\\u003ePerson Centered Approach\\u003c/strong\\u003e\\u003cbr /\\u003e
Support people to identify and live out their goals and dreams. \\u003cbr /\\u003e
Foster the informed decision-making process, through education, experience, and exposure and provide active support.\\u003cbr /\\u003e
Facilitate the completion of Personal Outcome Measures (POMS) survey for everyone they support and encourage teams to use the information gathered to support people to meet their personal outcomes.\\u003cbr /\\u003e
Facilitate the completion of Assistive Technology assessment and encourage people supported and teams to utilize Assistive Technology to better meet their personal outcomes and support greater independence.\\u003c/p\\u003e\\n\\u003cp\\u003e\\u003cstrong\\u003eIncident Management\\u003c/strong\\u003e \\u003cbr /\\u003e
Follow all incident reporting based on state requirements, by the required timeframe and within the appropriate system. Report applicable incidents to assigned entities as required by regulations (i.e. Standing Committee, APS, families, legal guardians etc.) \\u003cbr /\\u003e
Ensure all incidents that require investigation are started and finished within the required timeframe.\\u003cbr /\\u003e
Ensure target team members are suspended/separated from supporting people, if applicable for the reported incident\\u003cbr /\\u003e
Ensure the health and safety of individuals immediately following incidents and thereafter.\\u003cbr /\\u003e
Ensure supervisor is informed of all incidents in a timely manner.\\u003cbr /\\u003e
Actively participate in all Admin Reviews for incidents in which they file and/or must finalize.\\u003cbr /\\u003e
Follow through on all corrective actions identified in the Admin Review or incident closure process.\\u003cbr /\\u003e
Obtain Certified Investigator Training/Certification and complete investigations when needed.\\u003c/p\\u003e\\n\\u003cp\\u003e\\u003cstrong\\u003eAssessment Process\\u003c/strong\\u003e\\u003cbr /\\u003e
Ensure annual meetings occur within the required timeframe.\\u003cbr /\\u003e
Attending annual PCP/ISP meeting, guaranteeing completion and distribution of all paperwork prior to the meeting (i.e. assessments, POM\\u0026rsquo;s Assistive Technology reviews) and ensuring all team members understand and implement PCP/ISP as outlined. \\u003cbr /\\u003e
Review completed PCP/ISP whenever new updates are available for accuracy. \\u003cbr /\\u003e
In Maryland, audit the supports and associated units in each plan in LTSS for accuracy.\\u003cbr /\\u003e
Monitor completion of any quarterly or monthly paperwork requirements as it relates to the PCP/ISP.\\u003cbr /\\u003e
Update assessments/PCP and request updates to ISP whenever significant changes occur with the type of support someone requires.\\u003cbr /\\u003e
Prepare for and actively participate in SIS meetings for people within their assigned caseloads.

Ensuring that the SIS assessor is accurately receiving information and then compare the completed SIS to meeting notes to ensure the supports that individuals require are accurately reflected in the SIS.\\u003cbr /\\u003e\\u003cstrong\\u003e\\u003c/strong\\u003e\\u003c/p\\u003e\\n\\u003cp\\u003e\\u003cstrong\\u003eCompliance\\u003c/strong\\u003e \\u003cbr /\\u003e

Remain up to date and ensure all team members are trained on the changes to an individual\\u0026rsquo;s PCP/ISP and individual specific training.\\u003cbr /\\u003e
Guarantee all individual specific protocols, nursing plans, behavioral plans, and other individual specific information pertaining to someone\\u0026rsquo;s support needs is accurate, revised annually or when necessary.\\u003cbr /\\u003e
Ensure all other mandatory trainings and certifications are completed in the required timeframe for yourself and all DSPs in your assigned programs.\\u003cbr /\\u003e
Ensure completion of daily service notes, daily attendance, and other required documentation by DSP\\u0026rsquo;s. Provide feedback and re-training when necessary.\\u003cbr /\\u003e
Monitor that all team member injuries are immediately documented and reported to the appropriate HR representative.\\u003cbr /\\u003e
Complete monthly site assessments and ensure a plan of correction is complete and implemented, following up when necessary\\u003cbr /\\u003e
Ensure homes and vehicles are well maintained, and request assistance from other support departments if needed\\u003cbr /\\u003e
Actively participate in all licensing reviews \\u003cbr /\\u003e
Advocate for the health and safety of people supported, ensuring all required appointments are completed within needed timeframe, which includes any follow-up or recommendation\\u003cbr /\\u003e
Communicating with medical personnel during hospitalizations/rehab to ensure medical needs are met are during their stay and upon discharge\\u003c/p\\u003e\\n\\u003cp\\u003e\\u003cstrong\\u003eFinancial Oversight\\u003c/strong\\u003e\\u003cbr /\\u003e
Advocate and help establish a yearly budget for each program\\u003cbr /\\u003e
Work within program budget, review weekly worked reports and monthly financial statements to ensure adherence to budget\\u003cbr /\\u003e
Complete Rep-payee paperwork when applicable, coordinate filing of taxes, monitor resource limits, and establish ABLE/Pooled Asset Trusts when needed\\u003cbr /\\u003e
Coordinate completion of

SSA/SSI/SSDI

benefit paperwork\\u003cbr /\\u003e

Approve payment of bills (medical, room and board, subscriptions etc.)\\u003cbr /\\u003e
Monitor all financial documents for people supported to ensure accuracy and spending integrity\\u003cbr /\\u003e
Submit credit card receipts and code appropriately\\u003cbr /\\u003e
Approve credit card receipts of program purchases submitted by Residential Supervisor\\u003cbr /\\u003e
Responsible for financial management requirements of individuals and organizational funds based on each programs policy and expectations.

\\u003c/p\\u003e\\n\\u003cp\\u003e\\u003cstrong\\u003e

Budgeted Salary Range:

$62,820 (salary commensurate with experience).\\u003cbr /\\u003e

Multiple factors are taken into consideration to arrive at the final salary to be offered to the selected candidate.

Factors include, but are not limited to, the scope and responsibilities of the role offered, the work location, and business considerations\\u003c/strong\\u003e\\u003c/p\\u003e\\n\\u003cp\\u003e\\u003cstrong\\u003e

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Post Residential Program Manager Job Category:

Operations Requisition Number:

RESID003070

Posting Details Posted:

July 31, 2026

Full-Time On-site Salary:

$62,820 USD per year Locations Showing 1 location North888 Far Hills DrNew Freedom, PA 17349, USA North888 Far Hills DrNew Freedom, PA 17349, USA +0 more locations less locations Job Details Description The Residential Program Manager works directly with people with Intellectual Disabilities, by overseeing the operations of numerous residential homes. This position directly supervises Residential Supervisors within the assigned residential locations. Duties include engaging people in meaningful activities related to their personal goals, supporting them to connect with people in places of interest in their communities, providing support with assistive technology, communication, skill building, discovery activities, maintaining health and safety, and/or personal care needs. Duties also include the supervision of Residential Supervisors and DSP's assigned to the programs they manage. This position is responsible for ensuring all applicable regulations and Penn-Mar policies and procedures are met. In the absence of the Residential Supervisor, the Residential Program Manager is responsible for the scheduling of team members, completion of all required documentation, medical oversight, and on-call responsibilities, which may require scheduling flexibility.\nEducation/Experience

AA degree and 4 years related experience required or
BA degree and 2 years related experience required or
Master's degree and 1year related experience required.
Two years' experience supervising others required for external candidates.\nResponsibilities
Demonstrate an understanding and commitment to Penn-Mar's Leadership Philosophy, which includes weekly 1:1 meeting with direct reports
Responsible to hire, train, onboard, provide oversight and feedback to Residential Supervisors in the execution of their duties and also all DSPs within their assigned programs.
Complete 6 month and annual performance reviews for Residential Supervisors and review and approve all DSP performance reviews within their assigned programs, fostering a culture of feedback and accountability within the program
Be knowledgeable about current policies and procedures and ensure team members are adhering to policies and procedures
Maintain professional relationships with all stakeholders, including the families of those supported
Ensure team members working in programs are qualified and trained
Be present in programs each week at various times and days to connect with various team members and interact with people supported
Monitor, review and approve direct reports timesheets and PTO within required timeframes
Review timesheets of all DSP's who work within their assigned program, within required timeframes
Maintain confidential information and exercise discretion.
Participate in self-development activities or training
Be alert and orientated during scheduled shifts ensuring that all responsibilities are met.
Schedule and lead department team meetings
Attend and actively participate in Program Manager and Residential Supervisor meetings or other required meetings and communicate information with team members as appropriate
Create and demonstrate a culture of appreciation within teams
Facilitate organizational training as an adjunct training when deemed appropriate
Provide Direct Support within assigned programs, if appropriate scheduled coverage is not available, specifically when the Residential Supervisor position is vacant or on leave and unable to assure appropriate coverage
Actively on-call for assigned programs unless delegated to another manager
Actively participate and in organizational initiatives/change work\nPerson Centered Approach
Support people to identify and live out their goals and dreams.
Foster the informed decision-making process, through education, experience, and exposure and provide active support
Facilitate the completion of Personal Outcome Measures (POMS) survey for everyone they support and encourage teams to use the information gathered to support people to meet their personal outcomes
Facilitate the completion of Assistive Technology assessment and encourage people supported and teams to utilize Assistive Technology to better meet their personal outcomes and support greater independence.\nIncident Management
Follow all incident reporting based on state requirements, by the required timeframe and within the appropriate system. Report applicable incidents to assigned entities as required by regulations (i.e. Standing Committee, APS, families, legal guardians etc.)
Ensure all incidents that require investigation are started and finished within the required timeframe
Ensure target team members are suspended/separated from supporting people, if applicable for the reported incident
Ensure the health and safety of individuals immediately following incidents and thereafter
Ensure supervisor is informed of all incidents in a timely manner
Actively participate in all Admin Reviews for incidents in which they file and/or must finalize
Follow through on all corrective actions identified in the Admin Review or incident closure process
Obtain Certified Investigator Training/Certification and complete investigations when needed.\nAssessment Process
Ensure annual meetings occur within the required timeframe
Attending annual PCP/ISP meeting, guaranteeing completion and distribution of all paperwork prior to the meeting (i.e. assessments, POM's Assistive Technology reviews) and ensuring all team members understand and implement PCP/ISP as outlined.
Review completed PCP/ISP whenever new updates are available for accuracy.
In Maryland, audit the supports and associated units in each plan in LTSS for accuracy
Monitor completion of any quarterly or monthly paperwork requirements as it relates to the PCP/ISP
Update assessments/PCP and request updates to ISP whenever significant changes occur with the type of support someone requires
Prepare for and actively participate in SIS meetings for people within their assigned caseloads. Ensuring that the SIS assessor is accurately receiving information and then compare the completed SIS to meeting notes to ensure the supports that individuals require are accurately reflected in the SIS.\nCompliance
Remain up to date and ensure all team members are trained on the changes to an individual's PCP/ISP and individual specific training
Guarantee all individual specific protocols, nursing plans, behavioral plans, and other individual specific information pertaining to someone's support needs is accurate, revised annually or when necessary
Ensure all other mandatory trainings and certifications are completed in the required timeframe for yourself and all DSPs in your assigned programs
Ensure completion of daily service notes, daily attendance, and other required documentation by DSP's. Provide feedback and re-training when necessary
Monitor that all team member injuries are immediately documented and reported to the appropriate HR representative
Complete monthly site assessments and ensure a plan of correction is complete and implemented, following up when necessary
Ensure homes and vehicles are well maintained, and request assistance from other support departments if needed
Actively participate in all licensing reviews
Advocate for the health and safety of people supported, ensuring all required appointments are completed within needed timeframe, which includes any follow-up or recommendation
Communicating with medical personnel during hospitalizations/rehab to ensure medical needs are met are during their stay and upon discharge\nFinancial Oversight
Advocate and help establish a yearly budget for each program
Work within program budget, review weekly worked reports and monthly financial statements to ensure adherence to budget
Complete Rep-payee paperwork when applicable, coordinate filing of taxes, monitor resource limits, and establish ABLE/Pooled Asset Trusts when needed
Coordinate completion of

SSA/SSI/SSDI

benefit paperwork

Approve payment of bills (medical, room and board, subscriptions etc.
Monitor all financial documents for people supported to ensure accuracy and spending integrity
Submit credit card receipts and code appropriately
Approve credit card receipts of program purchases submitted by Residential Supervisor
Responsible for financial management requirements of individuals and organizational funds based on each programs policy and expectations.

Budgeted Salary Range:

$62,820 (salary commensurate with experience).

Multiple factors are taken into consideration to arrive at the final salary to be offered to the selected candidate.

Factors include, but are not limited to, the scope and responsibilities of the role offered, the work location, and business considerations\n

Benefits:

Medical, dental, & vision plans\nPaid vacation

Earned at .

0615 per hour worked for eligible employees (equates to about 16 days per year for full-time employees)\nHoliday pay, with 11 holidays observed\nFlexible Spending Account (FSA)\nHealth Reimbursement Account (HRA)\nBasic Life & AD&D insurance\nEmployee Assistance Program (EAP)\n403B Retirement Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion.

Qualifications Skills Behaviors :

Motivations :

Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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