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Dream Team
Residential Plumbing Manager
Career Insights for Residential Community Manager
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Scorecard
Based on Pennsylvania data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$66,882 / year median in Pennsylvania
+5% projected growth
Job Description
Are You Built to Lead???
LIKE REALLY LEAD!
!! Dream Team Home Services is out to dominate the market, redefine home service, and set a standard that leaves the competition scrambling. To do that, we need a relentless, high-octane Plumbing Manager who leads from the front lines—not behind a desk. Do you thrive on driving team performance and crushing KPIs? Are you obsessed with delivering an unmatchable customer experience? Do you know what it takes to motivate, support, and build a killer team? If you answered YES to all three, we want to talk to you. What You'll Do Build & Sustain aKiller Team :
Mentor and develop top-talent residential service technicians. You aren't just managing heads—you are building a high-performing unit where technicians grow their careers and double down on craftsmanship. Drive Key Performance Indicators (KPIs): Take full ownership of department revenue, average ticket size, conversion rates, customer satisfaction scores (CSAT), and labor efficiency. You know the numbers inside and out and use them to coach daily.Elevate Customer Satisfaction:
Ensure every client receives 5-star service. Handle high-level customer escalations with empathy and professional authority, turning tough situations into lifelong brand loyalty.Lead Daily Operations:
Run energizing daily and weekly team meetings. Conduct ride alongs with techs to coach sales skills and job site ethics. What We Are Looking For Residential Service Plumbing Experience!!! Not new construction, Not commercial!!Proven Metric Track Record :
Demonstrated record of managing departmental budgets, tracking daily, monthly KPI's.Master Educator & Coach :
Ability to teach service communication, value based selling, advance technical skills.Pay:
$110,000.00 - $150,000.00 per yearBenefits:
401(k) Company truck Dental insurance Fuel card Health insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance