Portfolio Community Association Manager EJF Real Estate ServicesBowie, Maryland | Serving Prince George's County and the Washington, DC Metro Area | Hybrid Compensation $90,000 to $100,000 annually Benefits Hybrid remote work arrangement Flexible paid time off and 13 observed holidays Early office closure at 2:00 p.m. on Fridays Medical, dental, and vision insurance 401(k) plan with a 4% company match and immediate vesting Employer-paid life and disability insurance Professional development stipend Company-paid industry membership About EJF Real Estate Services Tracing its history to 1920, EJF Real Estate Services is a family-owned and family-operated business focused on residential property management and real estate sales in the Washington, DC metropolitan area. For more than 30 years, EJF has combined local market knowledge, hands-on industry experience, and responsive customer service to help communities thrive. Today, EJF is the largest DC-based property management company and serves hundreds of clients across the DMV. Our team works according to three core values: Hustle Hard, Own It Always, and Get Better Every Day. About the Role As a Portfolio Community Association Manager, you will serve as the primary advisor and relationship manager to the Boards of Directors within an assigned portfolio of condominium communities concentrated in Bowie and Prince George's County, Maryland. You will lead the operational, financial, and strategic performance of each Association while guiding Boards, overseeing vendors and capital projects, monitoring property conditions, and coordinating communication among community stakeholders. You will be supported by an Assistant Community Manager and a collaborative pod structure, allowing you to focus on Board guidance, planning, problem-solving, and exceptional client service. This role is ideal for a confident, proactive professional who takes ownership, makes sound decisions, and keeps multiple priorities moving. Success requires analytical thinking, direct communication, comfort navigating changing priorities, and disciplined attention to budgets, contracts, records, deadlines, and project details. Work Arrangement Hybrid remote work arrangement Regular travel to assigned communities in Bowie and Prince George's County Property inspections and onsite meetings as required Evening Board meetings as required After-hours emergency response on an on-call basis as required Core ResponsibilitiesBoard and Community Leadership Serve as the primary point of contact and trusted advisor for assigned Boards of Directors Build strong working relationships with Board members, residents, onsite staff, vendors, and internal partners Provide timely, factual updates and clear recommendations on governance, property conditions, financial performance, projects, compliance matters, and open action items Prepare agendas, reports, presentations, and supporting materials for Board meetings Attend Board meetings and ensure decisions and action items move through completion Anticipate emerging concerns, evaluate available information, and recommend practical next steps before issues become larger problems Association Operations and Client Service Manage the day-to-day operations of assigned communities in accordance with governing documents, company standards, contracts, and applicable laws Respond to Board and resident questions, escalations, incidents, and service concerns with urgency, professionalism, and sound judgment Balance the needs of residents and Boards with governing documents, legal requirements, operational priorities, and the long-term interests of each Association Maintain accurate community records and oversee incident reports, insurance claims, correspondence, and other administrative requirements Delegate appropriate follow-up to the Assistant Community Manager and pod partners while maintaining accountability for results Respond to after-hours emergencies on an on-call basis when required Financial Management and Planning Review monthly financial statements and translate financial information into clear recommendations for Boards Prepare annual operating budgets using historical results, contractual obligations, maintenance needs, project plans, and funding requirements Support long-term reserve planning and help Boards evaluate current and future financial needs Approve invoices, monitor expenditures, investigate discrepancies, and identify opportunities for cost savings Obtain and evaluate competitive bids and present fact-based recommendations for Board consideration Track financial decisions, approvals, deadlines, and supporting documentation accurately Property Vendor and Capital Project Oversight Conduct regular property inspections to identify maintenance needs, compliance concerns, safety issues, and opportunities to protect or improve property value Develop and oversee preventive maintenance and capital improvement plans Manage contractor projects from scope development and bidding through execution, documentation, and completion Negotiate contracts, monitor vendor performance, and ensure quality, cost-effective service delivery Address incomplete or unsatisfactory vendor work and resolve service concerns Maintain clear project plans, schedules, documentation, and follow-up across multiple initiatives Recommend improvements that strengthen safety, service, operational efficiency, and the long-term condition of each community Team Leadership Lead, coach, and support onsite staff while maintaining clear expectations and accountability Partner with Human Resources on hiring, performance management, and employee development Foster a responsive, collaborative, and service-oriented culture among onsite teams and vendor partners Create or improve practical systems and processes that support consistent execution, visibility, and follow-through Required Qualifications Three to five years of experience managing condominium residential communities Experience managing multiple communities in a high-growth or fast-paced environment High school diploma or equivalent CMCA designation or the ability to obtain the CMCA within six months of hire Knowledge of community association governance, bylaws, governing documents, and relevant laws in DC, Maryland, or Virginia Financial acumen involving operating budgets, monthly financial reports, expenditures, and reserve planning Excellent written and verbal communication skills and a commitment to delivering an exceptional client experience Strong organization and time-management skills with consistent attention to detail, documentation, and follow-through Ability to work independently, make sound decisions, and know when to involve the appropriate partner Availability for community travel, property inspections, evening Board meetings, and occasional after-hours emergencies Proficiency with property management and customer service platforms such as AppFolio, CINC, Vantaca, or comparable systems Preferred Qualifications Bachelor's degree AMS or PCAM designation Experience supervising onsite employees and partnering with Human Resources on performance management Experience leading preventive maintenance, major repair, or capital improvement projects Experience managing insurance claims, vendor contracts, and competitive bidding processes What Makes Someone Successful at EJF The strongest candidates combine confident leadership with factual communication, analytical thinking, and disciplined execution. They are comfortable taking the lead and moving work forward while recognizing that successful community management depends on reliable systems, accurate details, and trusted relationships. You will likely thrive in this role if you are: Proactive, future-focused, and quick to identify what needs attention Confident making independent decisions and taking ownership of difficult issues Direct, factual, professional, and persuasive when presenting recommendations Approachable and able to build credibility with Boards, residents, employees, and vendors Analytical and able to turn financial, operational, and property information into practical decisions Comfortable navigating ambiguity, interruptions, deadlines, and changing priorities Fast-paced while remaining accurate, organized, and disciplined about follow-through Comfortable delegating appropriate work while maintaining accountability for results Why Join EJF This is an opportunity to guide condominium communities across the DMV while working with a long-established, locally based property management company. You will have the independence to own your portfolio, the support of an Assistant Community Manager and collaborative pod structure, and the opportunity to influence financial, operational, and capital decisions that shape each community's future. If you are ready to build trusted Board relationships, lead with confidence, and bring structure and forward momentum to a complex portfolio, we would welcome your application. Equal Employment Opportunity EJF Real Estate Services is an equal opportunity employer and provides reasonable accommodation to qualified individuals with disabilities. All qualified applicants will receive consideration for employment without regard to any category protected by federal, state, or local law. Applicants who require reasonable accommodation may contact hr@ejfrealestate.com.

Job Type:

Full-time Pay:

$90,000.00 - $100,000.00 per year

Work Location:

In person