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Leverages U.S. Inc. (Shigotosagashi.com)

【急募 Up to $55K】Operations Manager Property Management (Japanese Bilingual) #11485

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What they do

A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.

$68,008 / year median in Ohio

+8% projected growth

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Job Description

We are a growing residential real estate firm managing 100+ single-family homes across Ohio, Alabama, and Kansas, specializing in helping international professionals and families relocate to the U.S. We are seeking a bilingual (Japanese/English) Operations Manager to lead our team, streamline workflows, support Japanese-speaking clients, and help us scale.
Key Responsibilities Lead & Mentor Team:
Supervise direct reports across leasing, maintenance, and move-in/out workflows.
Client & Resident Relations:
Serve as a key bilingual liaison for Japanese-speaking property owners, corporate clients, and international residents.
Optimize Operations:
Build scalable processes, improve cross-department workflows, and track team KPIs.
Tech Implementation:
Partner with leadership to select and roll out a new property management software platform.
What We Offer Salary:
$50,000 to $55,000/year
Career Growth:
Direct path for advancement as our multi-state portfolio expands.
High Impact:
Full ownership over team culture, operations, and software selection.
Work Environment:
Modern, flexible, technology-driven, and multicultural.
What We're Looking For Language Skills:
Professional fluency in Japanese and English (read, write, and speak). 5+ years in residential property management (single-family experience is a plus). 1+ years in a supervisory or team lead role. Experience with property software (AppFolio, Buildium, Rentvine, Yardi, etc.). Strong organizational skills with a passion for process improvement. Valid driver's license.
Pay:
$55,000.00 per year
Benefits:
Flexible schedule
Work Location:
Hybrid remote in Dublin, OH 43017