We are a growing residential real estate firm managing 100+ single-family homes across Ohio, Alabama, and Kansas, specializing in helping international professionals and families relocate to the U.S. We are seeking a bilingual (Japanese/English) Operations Manager to lead our team, streamline workflows, support Japanese-speaking clients, and help us scale.

Key Responsibilities Lead & Mentor Team:

Supervise direct reports across leasing, maintenance, and move-in/out workflows.

Client & Resident Relations:

Serve as a key bilingual liaison for Japanese-speaking property owners, corporate clients, and international residents.

Optimize Operations:

Build scalable processes, improve cross-department workflows, and track team KPIs.

Tech Implementation:

Partner with leadership to select and roll out a new property management software platform.

What We Offer Salary:

$50,000 to $55,000/year

Career Growth:

Direct path for advancement as our multi-state portfolio expands.

High Impact:

Full ownership over team culture, operations, and software selection.

Work Environment:

Modern, flexible, technology-driven, and multicultural.

What We're Looking For Language Skills:

Professional fluency in Japanese and English (read, write, and speak). 5+ years in residential property management (single-family experience is a plus). 1+ years in a supervisory or team lead role. Experience with property software (AppFolio, Buildium, Rentvine, Yardi, etc.). Strong organizational skills with a passion for process improvement. Valid driver's license.

Pay:

$55,000.00 per year

Benefits:

Flexible schedule

Work Location:

Hybrid remote in Dublin, OH 43017