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Self Storage Manager
Career Insights for Property Manager
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Scorecard
Based on Tennessee data
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What they do
A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
$64,778 / year median in Tennessee
+11% projected growth
Job Description
SUMMARY/EXPECTATIONS
Manages day to day business of the assigned site/facility as per company policy and procedures. Meets or exceeds sales and profit objectives. Builds/Maintains business relationships within the local market. Demonstrates excellent customer service, committed to customer satisfaction. Provide customer service, lease storage units or parking spaces, market property within the local area, manage collections for past-due accounts, administrative business functions and light maintenance of the property.ESSENTIAL FUNCTIONS
- Provide outstanding customer service in person, over the phone, and through email.
- Assist customers with selecting the right storage solution and completing rental agreements.
- Meet and exceed monthly rental and sales goals.
- Process payments and maintain accurate customer accounts.
- Manage delinquent accounts and follow company collection procedures.
- Perform daily property inspections to ensure the facility is clean, secure, and well-maintained.
- Coordinate with vendors and maintenance contractors as needed.
- Maintain accurate records and complete daily operational reports.
- Promote tenant protection plans and other company services.
- Build relationships within the local community to help generate new business.
- Ensure company policies and procedures are followed while maintaining a safe and professional environment.
OTHER JOB FUNCTIONS
- Contribute to a positive work environment
- Conduct marketing tasks in local area as required
- Enforce rules governing the property
- Maintain a professional personal appearance
- Perform other duties as assigned