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Property Manager
Career Insights for Property Manager
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Scorecard
Based on Texas data
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What they do
A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
$66,492 / year median in Texas
+13% projected growth
Job Description
Financial:
- The manager is responsible for staying within the established budget guidelines throughout the year.
- Maintain accurate records.
- Ensures that all rents are collected and institute proper procedures against delinquent accounts.
- Perform evictions as required on delinquent rents.
- Create Purchase Orders for all purchases, and close out once invoice is received.
- Manager is responsible for approving and submitting all invoices to corporate office for payment.
- Review monthly financial reports and understand variances.
Personnel:
Recruit and hire an effective staff. Clarify expectations and establish goals for the staff. Create or implement daily schedules for staff members. Evaluate staff performance and correct performance. Monitor time sheets for mistakes and overtime. Conduct on-going training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis.Administrative/Office:
Responsible for knowing the application, lease and all applicable Texas property code laws. Ensures that lease files are complete and that completion of leases is being executed properly. Responsible for office opening on schedule, condition of office and model apartments. Attends scheduled corporate management meetings, usually held on a quarterly basis at the corporate office. Maintains records on all aspects of management activity on a daily, weekly and/or monthly basis. Submits required reports to corporate office on a weekly and monthly basis. Communicates all challenges affecting the operation of the property to the Regional Manager in a timely manner. Ensures all required permits by city, county and state are current at all times, e.g. multifamily license, pool/spa, boiler, etc.Resident Relations:
- Maintain positive customer relations by understanding and anticipating residents needs and complaints.
- Inspect property DAILY to ensure resident satisfaction.
- Inform residents of community policies, emergency procedures, parking, hours, etc.
- Delegates inspection or inspects with residents all move-in/move-outs.
- Review all notices to vacate to determine the cause of the move-out and record in AppFolio.
- Plan and implement resident retention events or gifts.