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Brazos Residential Management
Experienced Assistant Manager needed for Ridgeview Apartment Community in Sherman, TX
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$67,232 / year median in Texas
+17% projected growth
Job Description
As our Assistant Property Manager, your primary responsibility lies in the collection of rent which includes but is not limited to posting, reconciliating, updating notes, filing evictions, contacting delinquent residents by knocking on their doors and calling them as an effort to collect rent, daily, weekly, and monthly reporting. In this position, you will assist the Property Manager in the day-to-day operation of your community. Assist the Property Manager in the smooth running of our community in a fast-paced environment. Responsibilities of our Assistant Property Manager
- Collect all delinquent rent. Achieve under 2% delinquent rent each month.
- Maintain all accounts receivable including the collection of rent, posting rent via scanners, making deposits when applicable, and maintaining a balanced, accurate rent roll.
- Required to work the 1st Saturday of each month to collect and post all rents. If a property is at 2% or less in delinquent rent at the close of the prior month, the 1st Saturday of the month will not be required. However, this is to be evaluated each month based on the prior month's 2% or less required at close.
- Close out accounting and complete month end.
- Compose, prepare and deliver routine correspondence, rent reminder notices, and other letters or notifications as needed.
- Distribute all renewal letters and complete lease/renewal paperwork to ensure completion as per our guidelines.
- Inspect buildings, grounds, amenities, common areas, and units to ensure safety and cleanliness, and alert maintenance to items that need to be repaired or the Property Manager for potential liability issues or concerns.
- Assist the Property Manger during periods of absence.
- Assist the Property Manager with training our team on leasing, entering traffic, marketing, maintenance, and general office administration and operations.
- Accurate and timely complete daily, weekly, and monthly financial and leasing reports.
- Assist in leasing and marketing.
- Assist the Property Manager in driving consistency of operations as per our policies and procedures, institute best practices, ensure team adherence and identify and share ideas for improved systems, team productivity, etc.
- Provide amazing customer service to our future and current residents that will leave them 'Surprised & Delighted' each time they interact with our onsite team members.
- Provide additional support to the company and its other teams and communities as reasonably requested.
- Required to rotate on call 24/7 except during time off requests to handle after hour, emergency, and holiday calls.
Qualifications:
- Must be eligible to work in the U.S.
- Must have a valid Driver's License.
- Must have reliable transportation.
- Minimum of 1+ years' experience in the multifamily Assistant Manager position.
- Bi-lingual is not required.
- Effective communication and customer service skills.
- Computer literate, including Microsoft Office Suite and internet navigation skills.
- General office, bookkeeping and sales skills and excellent oral and written communication skills.
- Determine leasing opportunities for the team and work on goal setting - improving the performance of day-to-day operations and collections.
- Work with our leasing team to ensure that leasing/marketing goals are being met.
- Be able to manage a team.
- Perform any other related duties as required or assigned.