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Property Manager - PBS8 & Conventional Experience - The Sidney, Sherman, TX
Career Insights for Property Manager
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Based on Texas data
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What they do
A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
$66,492 / year median in Texas
+13% projected growth
Job Description
- Lead, manage, and follow up on all site operations. This includes overseeing the maintenance, marketing and leasing, collections, resident retention, customer experience, administration, compliance, expense control, and the financial performance of your community.
- Set, schedule, and manage all team and property priorities to deliver and promote superior resident experiences that will support in the retention of our residents.
- Assists in regular audits consisting of a sampling of resident files to ensure compliance with the LURA and program documents, financing restrictions, Project Based Section 8 (PBS8) requirements/regulations, state and HUD regulations and TAA requirements.
- Responsible for ensuring compliance with reasonable accommodation, M/In's and M/Out's, recertifications, initial certifications, unit transfers, lease renewals, interims, denials, waitlists, etc.
- Assist in all required housing inspections and follow up with any citations and/or requests.
- Must ensure the community maintains its compliance at all times.
- Achieve established budgeted financial and operational goals including revenue, occupancy, and expense management. Participate in daily, weekly, or monthly calls, reporting, etc.
- Maintain accurate resident and property records, reports, files, logs, inspections, etc.
- Drive consistency of operations and activities as per our BRM core values, policies and procedures and instituting best practices that also adhere to city, county, state, or federal government ordinances and laws.
- Provide an amazing customer experience to our future and current residents that will leave them 'Surprised & Delighted' each time they interact with our onsite teams.
- Define success for your teams by understanding your properties business plan and outline goals, expectations, and KPI's.
- Recruit, interview, and onboard team members, always with a focus on building the community's bench strength.
- Develop, mentor, lead, train, and manage your team while promoting a healthy, collaborative team atmosphere to ensure property and team goals are achieved. Constantly seek to serve others by listening to your team's needs.
- Identify and report potential liability issues and/or incidents involving harm to property or persons.
- Identify areas that need attention, need improvement, create efficiencies, increase team productivity, and make recommendations and when needed, provide solutions.
- Keep your team apprised of all company communications, updates, changes, etc.
- Provide additional support to our company and its other teams and communities as reasonably requested.
- Required to be on call 24/7 except during time off requests to handle after hour, emergency, and holiday calls.
Qualifications:
- Must be eligible to work in the U.S.
- Must have a valid Driver's License.
- Must have reliable transportation.
- Minimum of 4+ years' experience in the multifamily housing industry as a Project Based Section 8 or Affordable Property Manager.
- Working knowledge of Yardi is a plus!
- Working knowledge of TDHCA's portal and the ability to submit/report quarterly USR's.
- Working knowledge of Project Based Section 8 (PBS8) HUD, LIGHT, TDHCA, low-income housing tax credit, tax exempt bond and other affordable housing programs a must!
- Working knowledge of all Affordable Documents from IC to AR.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer experience skills.
- Excellent organizational skills and attention to detail.
- Must have a good understanding of real estate and relevant landlord-tenant laws.
- Time management skills with a proven ability to meet deadlines.
- Analytical and problem-solving skills.
- Proficient with Microsoft Office Suite to include Outlook, Word, and Excel.