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Confidential

Community Manager, Student Living

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What they do

A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.

$67,232 / year median in Texas

+17% projected growth

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Job Description

Our Off-Campus Student Living Apartment community is currently seeking an experienced Community Manager. As a Community Manager, you will lead the overall operations of your community, ensuring exceptional service delivery to residents and achieving the property's financial and operational goals. You will foster a positive and collaborative work environment, provide guidance to your team, and champion our core principles to create a thriving community.
What You'll Own:
Drive the financial success of the property by achieving monthly, quarterly, and annual goals, maximizing net operating income through effective revenue improvement strategies and cost management. Lead and participate in all aspects of leasing production, including administration, marketing, and maintaining competitive market knowledge to maximize rental income and ensure budgeted occupancy levels. Oversee and participate in all aspects of timely rent collection, manage delinquency rates, and adhere to landlord/resident laws, including executing necessary legal actions. Cultivate and support a high-performing team by training, mentoring, and holding team members accountable for their roles and responsibilities while fostering a positive and engaging work environment. Hire, and develop team members, addressing performance concerns and maintaining team alignment with company policies and goals. Deliver superior service to residents by monitoring service request completion, maintaining aesthetic standards, and proactively addressing resident concerns to enhance retention. Manage operational reporting requirements, ensuring accuracy and timely submission. Identify and communicate both operational and financial risks to corporate management and collaborate to effectively establish corrective action plans, as needed. Serve as the primary point of contact between the corporate office and property. Promote and model adaptability, encouraging innovation and solutions-oriented thinking to meet the evolving needs of the community. Perform other responsibilities as assigned.
What You'll Bring:
3+ years of progressive experience in property management role, with at least one year as a Student Housing Property Manager preferred. Experience with property management systems such as Entrata or Onesite preferred. Strong leadership, communication, and problem-solving skills with a passion for driving team success.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
Property management: 2 years (Required) student housing: 1 year (Required)
Work Location:
In person