Assistant Manager — Operations, Growth & Community GarageCycles.cc | Salt Lake City, Utah Full-Time | In-Person $17-$22/hour + performance upside Higher compensation may be considered for an exceptional candidate with directly relevant experience. GarageCycles.cc is looking for a capable, ambitious Assistant Manager who wants to do considerably more than traditional retail management. We're building a modern cycling company combining retail, ecommerce, community, digital marketing, technology, and a growing social mission through our Bikes for Schools initiative. This role will help operate our Salt Lake City shop while working directly alongside leadership on the projects, systems, partnerships, marketing, and ideas that help grow GarageCycles.cc. We are especially interested in well-rounded early-career candidates who have developed useful skills across several areas and want the opportunity to keep expanding them. You do not need to already know everything. You should be intelligent, resourceful, curious, dependable, and capable of learning quickly. The Role At its core, you'll help make sure GarageCycles.cc operates exceptionally well. That means taking ownership of the physical shop while also contributing to ecommerce, digital operations, customer experience, community partnerships, and growth initiatives. This is a role for someone who is comfortable moving between very different types of work. One hour you might be helping improve a product page or communicating with a nonprofit partner. The next you might be receiving bikes, helping a customer choose equipment, merchandising the showroom, preparing an order, coordinating an event, or solving an operational problem. Shop Operations You'll help manage the day-to-day operation and presentation of GarageCycles.cc.
Responsibilities include:
Opening, closing, and supporting daily shop operations Maintaining an exceptionally clean, organized, and attractive retail environment Merchandising bikes, accessories, apparel, and equipment Receiving and organizing inventory Helping maintain accurate inventory across retail and ecommerce Supporting shipping, fulfillment, and customer pickups Organizing warehouse, retail, office, and operational areas Identifying maintenance needs and helping coordinate practical repairs and improvements Maintaining supplies, fixtures, tools, displays, signage, and equipment Creating better systems as the business grows Seeing what needs to be done and taking ownership of it Product & Customer Experience You'll develop meaningful knowledge of the products we sell and help customers make better purchasing decisions. You'll help with: Bicycle and accessory product knowledge Components, compatibility, sizing, features, and use cases Customer questions in-store, online, by phone, and through messaging Creating quotes and recommendations Supporting sales when appropriate Customer pickups and product education Follow-up and relationship building Creating an educational, welcoming retail experience Cycling experience is a strong advantage, but curiosity and the ability to learn quickly matter just as much. Ecommerce & Digital Operations GarageCycles.cc is both a physical retailer and an ecommerce company.
You may assist with:
Shopify Product listings Site merchandising Product photography Product descriptions and content Collections and category organization Pricing and promotions Inventory Online orders Customer communication Website improvements Ecommerce merchandising Conversion improvements Digital campaigns Reporting and analysis Comfort with technology is important. You do not need to be a programmer. Marketing & Communication We're particularly interested in candidates who bring complementary skills beyond traditional retail. Experience or ability in any of the following is welcome: Adobe Creative Suite Photoshop Illustrator Lightroom Photography or video Google Ads Meta / Facebook / Instagram advertising Organic social media Affiliate marketing or affiliate management Influencer or creator relationships Email marketing SMS marketing Ecommerce merchandising Copywriting Strategic communications Public relations Community outreach SEO Analytics CRM systems Graphic design Content creation You do not need all of these skills. We are interested in people who have developed an unusual combination of useful abilities and want a place where they can actually use them. Bikes for Schools & Nonprofit Partnerships GarageCycles.cc is building Bikes for Schools , an initiative designed to turn bicycle sales and community advocacy into meaningful support for schools and future cycling opportunities for young people. The Assistant Manager will help us develop these relationships.
You may help:
Identify nonprofits, schools, educators, clubs, and community organizations Introduce organizations to Bikes for Schools Develop nonprofit partnerships Coordinate outreach and follow-up Communicate clearly with organizational leaders Help prepare partnership materials and presentations Assist with events and community initiatives Develop relationships with cycling clubs, athletes, ride leaders, and advocates Help tell the story of the program online and in the shop Strong communication skills and good judgment are particularly valuable here. Growth & Special Projects Because GarageCycles.cc is growing, this role won't stay inside a narrow box.
Projects might include:
Launching a new product Improving a section of the website Setting up an affiliate program Working on an advertising campaign Creating graphics Developing an email campaign Supporting purchasing Coordinating vendor relationships Recruiting nonprofit partners Improving a business process Helping organize a community event Researching a new opportunity Building a better customer experience Working directly with ownership on a new initiative We want someone who enjoys figuring things out. Who We're Looking For We are particularly interested in high-potential early-career candidates who have accumulated a surprisingly broad set of skills. You might have experience across retail, ecommerce, design, marketing, cycling, communications, operations, startups, or nonprofit work without necessarily having spent ten years specializing in any one of them.
The right person is likely:
Smart and highly curious Responsible and dependable Organized Comfortable with responsibility An excellent communicator Resourceful Technically comfortable Able to learn software quickly Interested in business Comfortable working independently Willing to do both strategic and practical work Able to interact professionally with customers and partners Attentive to aesthetics and presentation Interested in cycling, fitness, outdoor recreation, or community Excited by the opportunity to help build something Most importantly, you should be someone who can increasingly understand the business as a whole rather than simply completing assigned tasks. Compensation & Growth Starting compensation: $17-$22/hour , depending on experience and capabilities. We may consider a higher rate for an unusually strong candidate who brings immediately useful experience in areas such as ecommerce, marketing, design, cycling, operations, or partnerships. The role may also include performance-based upside tied to meaningful contributions to the growth of the business. As GarageCycles.cc grows, we want this position to grow with it. A successful person in this role could take increasing ownership across operations, ecommerce, partnerships, marketing, purchasing, and company initiatives. This is an opportunity to get unusually broad exposure to how a growing company actually works — and to have a meaningful role in building it. Great bikes. Great gear. Great riding community. We'll see you in the Garage™.
Pay:
$17.00 - $22.00 per hour Expected hours: No more than 40.0 per week
