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Tandem Behavioral Health
Nurse Supervisor- Residential Crisis
Career Insights for Residential Community Manager
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Based on Virginia data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$72,104 / year median in Virginia
+9% projected growth
Job Description
Position Summary Why This Role Matters This is a hands-on Nurse Leader Position. We are looking for someone that can lead by doing and by training. You must be comfortable with making clinical decisions to help strengthen operations and working with other members of the interdisciplinary team. We are looking for someone who enjoys being a leader, and gets excited about identifying policy changes needed and leading the charge on that change. When someone is in acute psychiatric crisis in Southwest Virginia, the options have historically been narrow: an ER bed they don't medically need, a jail cell they shouldn't be in, or a state hospital admission that could have been avoided with the right intervention at the right time. Our RCSU exists to be that right intervention. We are a 12 bed facility. You will be the clinical nursing leader of this unit from day one. You'll set the standard for how nursing care is delivered, how medications are managed, how emergencies are handled, and how our nursing team grows. You'll work directly alongside our prescribers (NP/MD/PA), interdisciplinary clinical staff, and operations leadership. This is a real leadership role with real scope, not a charge nurse title in disguise. Key Duties & Responsibilities What You'll Own Nursing Leadership & Supervision ( 40% of the role) Provide direct supervision of all RCSU nursing staff in accordance with Virginia Board of Nursing requirements. Ensure adequate nursing coverage 24/7 across the unit, including building the schedule, managing call-outs, and recruiting/onboarding new nursing staff. Serve as the on-call clinical resource for nursing staff via phone, providing clinical guidance, escalation triage, and judgment calls when something happens at 2 AM and the floor nurse needs a senior voice. Lead nursing performance management, training, and competency development. Ensure your team operates in compliance with Virginia Board of Nursing, DBHDS, DMAS, OSHA, and Office of Human Rights requirements, including documentation standards and policy adherence. Direct Clinical Care ( 40% of the role) Complete nursing assessments at admission and ongoing evaluation of physical and behavioral health, under the direction of the NP. Administer prescribed medications, monitor for side effects, and document in the MAR. Assist prescribers with psychiatric and physical healthcare needs, medication reconciliation, lab coordination, ongoing monitoring. Maintain accurate nursing documentation (vitals, meds, interventions, clinical observations) within the 24-hour Virginia Medicaid documentation window. Educate clients on medications, physical health, wellness, and self-care. Respond to medical and psychiatric emergencies, first aid, CPR/BLS, and emergency interventions per agency protocol. Monitor for safety risks including suicide precautions, medical deterioration, and withdrawal symptoms. Operations & Compliance ( 20% of the role) Maintain inventory of medications, first aid supplies, and controlled substances per agency and regulatory standards. Ensure infection control, medication management, and OSHA compliance across the unit. Participate in interdisciplinary team meetings and contribute to Individualized Service Plans (ISPs). Support audits and accreditation reviews with documentation and operational backup. Report incidents, behavioral concerns, and suspected abuse/neglect per agency protocol.