A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Ready to own your role? Bring your property management talent to a team built on local roots and real support. We are looking for an ambitious and self-motivated Property Manager for our Brandon Ladd apartments in Waynesboro who wants to join a local growing company which does not have layers of corporate bureaucracy. A positive and energetic person who excels at leading an exceptional staff, while keeping properties in top-notch shape and full of happy residents. For 40 years, Neighborhood Properties, Inc. has been acquiring, developing, renovating, and operating high-quality residential rentals across Charlottesville, VA. As a locally owned business, we operate without corporate bureaucracy—allowing our team to make a direct impact, act fast, and build genuine community connections.
DUTIES & RESPONSIBILITIES
Customer Relations Lead, direct, and control all facets of the properties to ensure quality services and a high degree of customer satisfaction Maintain a positive customer service attitude with the focus on achieving lease renewals with rental rate increases Lease apartments at market rent to maximize rental income and minimize vacancies Tour visitors and guests to show apartments and community Maintenance Walk and inspect properties weekly, and check on vacant apartments Update all reports with vacancy status. Coordinates with maintenance and make-ready staff to ensure timely condition of apartments after move-out. Work closely with Maintenance Supervisor to monitor and schedule all turnovers and maintenance activities Reports all liability and community incidents to the corporate office immediately Financial Manage the fiscal activities of the property: establish budgets, ensure adherence to budgets, maintain prior approval for deviations from approved budget, and invoice approval Work to ensure financial policies and procedures are adhered to and that conditions are positive to enhance cash flow and profits Evaluate and set rent prices in accordance with the market and budgeted goals Employee Management Supervise and motivate leasing consultants Ensure all leasing consultants are compliant with Fair Housing Laws Motivate and supervise all staff in order to achieve occupancy and operational goals, Implement new employee orientation and training Provide constructive feedback to non-performing employees Administration Answer phone calls/emails from current and prospective residents Record, assign and follow up with maintenance requests Write/sign leases Source and order maintenance materials, parts, and supplies Input rent, leases and tenant information to AppFolio Maintain database/spreadsheets with resident information and unit availability Marketing & Sales Develop an annual marketing plan and conduct marketing reviews on a monthly basis Market units via Craigslist, company website, etc. Conduct market surveys and maintain an awareness of neighborhood market and economic conditions
SKILLS & REQUIREMENTS
2-year Associates degree required; 4-year Bachelor's degree preferred. Drug test required Valid driver's license with no DUI/Reckless convictions within the past five years. Minimum of at least three years experience in the property management industry Excellent customer service skills Employee management and/or sales experience is a plus Demonstrated ability to manage multiple timelines and projects simultaneously, setting priorities and working autonomously with minimal direction Ability to manage difficult customers and conflict situations Excellent verbal and written communication skills Professional appearance and demeanor Strong attention to detail; dependable; and self-motivated
WHAT WE OFFER
This is a full-time position with an excellent and comprehensive benefit package including employer-paid health insurance, a retirement plan with 3% match, dental & vision insurance option, employee housing discount, three weeks paid-time-off per year, and eight paid holidays per year. Interested applicants please respond with salary requirements. Equal Opportunity Employer /
Drug Free Workplace Job Type:
Full-time Pay:
$50,000.00 - $60,000.00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Professional development assistance Retirement plan Vision insurance Application Question(s): What is your desired annual salary or hourly wage? (We do NOT review applications without). How many years of residential property management experience do you have?
