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Southwestern Wisconsin Community Action Program Inc

Home Renovation Coordinator

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Job Description

Help homeowners create safe, healthy, and affordable homes while making a meaningful impact in the community. As the Home Renovation Coordinator, youll guide clients through home rehabilitation programs, determine eligibility, coordinate renovation projects, and work closely with homeowners, contractors, and community partners to ensure projects are completed successfully, on time, and within budget. Key Responsibilities Assist clients through the home rehabilitation application process, including collecting documentation, verifying household income, determining property eligibility, and completing required environmental reviews.

Inspect homes and properties to determine eligibility based on local, state, and federal program requirements.

Develop detailed scopes of work, coordinate competitive bidding, and assist with contractor selection in accordance with program guidelines.

Manage home rehabilitation projects from start to completion, ensuring projects remain on schedule, within budget, and meet required quality standards.

Conduct Housing Quality Standards (HQS) inspections and ensure compliance with contracts, program requirements, and applicable regulations.

Communicate regularly with homeowners, contractors, funders, and community partners to support successful project completion.

Provide conflict resolution and mediation between homeowners and contractors when necessary and maintain thorough documentation of all client contacts and resolution efforts.

Complete required reports, contracts, purchase orders, loan and mortgage documentation, and other program paperwork.

Provide individual housing counseling and maintain accurate client files in compliance with HUD and funder requirements.

Develop and maintain community relationships and connect clients with appropriate resources and services.

Collaborate with the finance team regarding home rehabilitation loan repayments and delinquent payments.

Identify opportunities to improve processes, forms, and systems to increase efficiency and client satisfaction.

Maintain confidentiality and demonstrate respect and cultural responsiveness when working with clients, coworkers, contractors, and community partners.